Tag Archives: likeability

How Much Does Appearance Matter?

Hillary Clinton

Even before Hillary Clinton‘s historic 2016 campaign for President of the U.S., attorney and image consultant Orene Kearn,questioned the impact of Clinton’s appearance on her perceived competence as US Secretary of State.

Orene Kearn

Perceived attractiveness was correlated with perceived competence and likeability in a meta-analysis by Michigan State University’s Linda A. Jackson, John E. Hunter, and Carole N. Hodge.
They reported that physically attractive people are perceived as more intellectually competent, supporting  status generalization theory and implicit personality theory.

Nancy Etcoff

Women who wore cosmetics were rated more highly on attractiveness, competence, likability and trustworthiness when viewed for as little as 250 milliseconds, found Harvard’s Nancy L. Etcoff, Lauren E. Haley, and David M. House, with Shannon Stock of Dana-Farber Cancer Institute, and Proctor & Gamble’s Sarah A. Vickery.

Models without makeup, with natural, professional, “glamorous” makeup

However, when participants looked at the faces for a longer period of time, ratings for competence and attractiveness remained the same, but ratings for likability and trustworthiness changed based on specific makeup looks.

Volunteers accurately distinguished between
judgments of facial trustworthiness vs attractiveness and attractiveness was related to positive judgments of competence, but less systematically to perceived social warmth.

The researchers concluded that cosmetics could influence automatic and deliberative judgments because attractiveness “rivets attention, and impels actions that help ensure the survival of our genes.”

Most people recognize the bias in assuming that attractive people are competent and that unattractive people are not, yet impression management remains crucial in the workplace and in the political arena.

-*Where have you seen appearance exert an influence in workplace credibility, decision-making and role advancement?

 

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Do Women Advance in Careers More Slowly than Men?

Herminia Ibarra

Herminia Ibarra

Men received 15% more promotions than women, according to a Catalyst Benchmarking Survey.

Similar numbers of “high potential” women and men were selected for lateral moves to other parts of the business.
However, men but not women, received promotions after the career-developing lateral moves.

Nancy M. Carter

Nancy M. Carter

Women’s developmental lateral moves were substitutes for actual career advancement, suggested INSEAD’s Hermina Ibarra with Nancy M. Carter and Christine Silva of Catalyst.
Similarly, women receive social accounts – or explanations – as substitutes for salary increases.

Virginia Valian

Virginia Valian

This type of implicit bias was related to men’s being consistently overrated while women are underrated by coworkers, bosses and themselves, found Hunter College’s Virginia Valian.
Resulting discrepancies in opportunity accrue over time to create large gaps in advancement, she asserted.

In addition, women are typically evaluated in relation to a “masculine” standard of leadership, reported Catalyst’s earlier research outlining three predicaments that can undermine leadership and advancement opportunities:

  • Extreme Perceptions, in which women are perceived as enacting extreme behaviors, such as “toughness” or “niceness,”
  • High Competence Threshold, when women leaders are held to higher standards and receive lower rewards than men,
  • Competent but Disliked, as women may be perceived either as “competent” or “likeable” but not both.
Phyllis Tharenou

Phyllis Tharenou

Family structure can accelerate or slow career progress in unexpected ways.
Both “post traditional” mothers who have employed spouses, and “traditional” fathers whose wives are engaged in childcare only, more rapidly advanced in private sector careers than women and men with other family configurations, reported Phyllis Tharenou of Flinders University.
Somewhat surprisingly, non-parent women and men, and unmarried fathers   advanced more slowly in their careers.

Employment disruption, such as maternity leave or layoff, did not impair career advancement for women and men, but the industry sector was associated with differing rates of career advancement.

Alice Eagly

Alice Eagly

In a separate analysis, Tharenou noted that the strongest predictors of advancing in management were managerial aspirations and masculinity.
Women were more likely to advance when they received career encouragement and when organizational hierarchies included both women and men.

To explain career advancement rate discrepancies, University of Massachusetts’ Alice H. Eagly and Linda L. Carli of Wellesley suggested that women encounter a career labyrinth rather than a glass ceiling.

Linda Carli

Linda Carli

Differences in career advancement rates may be narrowed by sponsorship rather than mentorship, argued Catalyst and Center for Talent Innovation.
Male advocates can focus attention on the challenges women face at work and can advocate for organizational processes and structures that normalize equivalent competence in women and men.

  • What type of “career encouragement” enable women to advance in careers at a rate similar to men?

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Interpersonal Envy in Competitive Organizations and the “Search Inside Yourself” (SIY) Antidote

Workplace envy is rarely discussed, although it is a logical outcome of competition for scarce resources:  Recognition, advancement, power, reputation, compensation in explicit or implicit organizational “tournaments.”

Jayanth Narayanan

Jayanth Narayanan

National University of Singapore’s Jayanth Narayanan, Kenneth Tai, and Daniel McAllister broached the near-taboo of workplace envy as an inevitable outgrowth of social comparison and related “cognitive dissonance” in attempting to self-regulate or return to emotional and equity “homeostasis.”

Daniel McAllister

Daniel McAllister

They differentiated malicious envy from benign envy and argue that the latter can drive performance through emulating admired outcomes.

This process, called firgun in Hebrew, is characterized by happiness, envy, and support of others, and is positively related to organizational success.
Mudita in Buddhist texts, refers to similar feelings of vicarious joy at another’s success and good fortune.

Hidehiko Takahashi

Hidehiko Takahashi

Narayan and team posit that envy is pain at another’s good fortune, and Hidehiko Takahashi’s team at Japan’s National Institute of Radiological Sciences demonstrated that the social-emotional pain of envy is a variation of the physical pain experience.

Their fMRI study found that the emotional pain of workplace envy is physically manifested in activation of the brain’s anterior cingulate cortex.

Nathan DeWall

Nathan DeWall

As such, Nathan DeWall of University of Kentucky and colleagues reported that Tylenol™ reduces behavioral and neural responses associated with social pain in two fMRI studies.

Narayanan argues that envy exerts its differential effect on workplace behavior through each individual’s specific:

  • Core self-evaluations (self-esteem, self-efficacy, locus of control, and neuroticism),
  • Referent cognitions” regarding warmth, likeability, and competence of the envied  person
  • Perceived organizational support

Workplace envy, they argue, can affect:

  • Social undermining
  • Prosocial behavior
  • Job performance

Narayanan and team proposed that those with higher self-esteem are less prone to negative workplace behaviors when experiencing on-the-job envy.

They propose that people are less likely to socially undermine the envied individual when the envied person is viewed as both warm-likeable and competent.

Similarly, they suggest that people who think their organization values them and their work, and supports their work and career development efforts are less likely to decrease job performance when envious at work.

Chade-Meng Tan

Chade-Meng Tan

Search Inside YourselfGoogle’s Jolly Good Fellow ChadeMeng Tan proposes the mindfulness-based program “Search Inside Yourself” (SIY) as a way to self-manage workplace envy and other painful social experiences, by developing skills in:

  • Trained attention
  • Self-knowledge and self-mastery
  • Creating useful mental habits.

-*How do you manage workplace envy when you notice it in yourself or others?

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