Tag Archives: cognitive errors

Creating Productive Thought Patterns

Albert Ellis

Albert Ellis

Leaders’ actions actions are influenced by unspoken self-talk.
Sometimes, these thoughts are self-critical and provoke anxiety.

Aaron Beck

Aaron Beck

Cognitive Behavior Therapy (CBT), developed by University of Pennsylvania’s Aaron Beck, provides a systematic way to notice and restructure “irrational self-talk.
Similar approaches were developed by Albert Ellis in Rational-Emotive Therapy (RET), and David Burns in his synthesis of CBT and RET.

David Burns

David Burns

Arizona State University’s Charles Manz and Chris Neck  translated these self-management processes to managerial development.
They outlined a Thought Self-Leadership Procedure as a five-step circular process:

Charles Manz

Charles Manz

1. Observe and record thoughts,

2. Analyze thoughts for potential errors in reasoning (jumping to conclusions, exaggeration),

3. Substitute alternate positive, realistic, plausible, acceptable thoughts,

4. Monitor personal reactions to these thoughts,

5. If more negative thoughts appear, continue to substitute the more productive thoughts.

Screenshot 2023-03-04 at 10.06.57

John Crimmins

John Crimmins

Other recommendations to manage thoughts about stressful situations were distilled by John Crimmins of Behaviour Institute in coaching people at work.

He suggested asking the following questions:

  • How do I know if this thought is true?
  • What evidence do I have to support this thought or belief?
  • How can I test my assumptions/beliefs to find out if they’re accurate?
  • What would a trusted friend say about these thoughts?
  • How is this thought helpful now?
  • What other ways that I can think about this situation?
  • What would a friend say when I blame myself in this situation?
  • What would I say to a friend who was in this situation?
  • What would a friend say to me when I take this situation personally?
  • How can I consider this situation on a continuum rather than in either-or terms?

-*What practices do you use to develop and apply productive thought patterns?

©Kathryn Welds

Knowing without Knowing – Implicit Learning in Action

Lyn Abramson

Lyn Abramson

Implicit learning – knowing without conscious awareness – has positive effects like accelerating foreign language learning and developing more secure computer authentication systems.
It also has negative consequences like prejudiced, biased decision-making.
All of these effects require sufficient sleep to enable memory consolidation of implicit learning.

Patricia Devine

Patricia Devine

When implicit learning leads to inaccurate beliefs about others, the result is often prejudiced behavior.
In contrast,  when biased perceptions are about one self, they can lead to feelings of depression, anxiety, or grandiosity, according to University of Wisconsin’s William T. L. Cox, Lyn Abramson and Patricia Devine with Steven Hollon of Vanderbilt.

Brian Nosek

Brian Nosek

A validated way to identify hidden beliefs about race, age, gender, weight, and more is the Implicit Association Test, developed by University of Virginia’s Brian Nosek, Mahzarin Banaji of Harvard and University of Washington’s Anthony Greenwald.

Mahzarin Banaji

Mahzarin Banaji

Banaji and Greenwald’s popular book provides numerous examples of frequently used thinking short cuts that lead to biased beliefs, decisions, judgments, and behaviors.

Anthony Greenwald

Anthony Greenwald

Similarly, most people make quick assessments of others based on appearance using habitual strategies that don’t account for perceptual limitations, noted journalist Joseph Hallinan, who summarized research on bias, misperceptions, and judgment errors.

Joseph Hallinan

Joseph Hallinan

He cited the impact of situational framing on decision making:  When a decision option is posed as a potential gain, most people are less inclined to take risky decisions.
However, they are more willing to take risks if the option is positioned as a possible loss.

Kara Morgan-Short

Kara Morgan-Short

Implicit language learning was demonstrated by “immersion” listening to multiple native speakers.
University of Illinois at Chicago’s Kara Morgan-Short teamed with Karsten Steinhauer of McGill University and Georgetown’s Cristina Sanz and Michael T. Ullman to conduct brain scans on these language learners, and found they showed “native-like language processing.”
By contrast, explicit grammar training did not improve language learning.

Karsten Steinhauer

Karsten Steinhauer

Likewise, implicit learning principles can increase computer security authentication, useful in high-security nuclear plants or military facilities that usually require the code-holder to be physically present.

Cristina Sanz

Cristina Sanz

Security can be compromised when attackers:

  • Steal the user’s hardware token,
  • Fake the user’s identify through biometrics,
  • Coerce the victim into revealing the secret key or password (“rubber hose cryptanalysis”).
Hristo Bojinov

Hristo Bojinov

Unconscious knowledge” is a highly secure approach to biometrics authentication, demonstrated by Stanford University’s Hristo Bojinov and Dan Boneh, collaborating with Daniel Sanchez and Paul Reber of Northwestern and SRI’s Patrick Lincoln.

They included implicit learning principles in a computer game to subliminally deliver a security password without the user’s conscious awareness of the password.

Paul Reber

Paul Reber

Players “intercepted” falling objects in one of six non-random positions on a computer game screen by pressing a key corresponding to the screen position.
The game repeated a hidden sequence of 30 successive positions more than 100 times during game play.

Players made fewer errors when they encountered this sequence on successive rounds, suggesting they implicitly learned the sequence.
Skill re-tests after two weeks demonstrated that players retained this learned skill, but they were unable to consciously reconstruct or recognize fragments of the planted code sequence.

Patrick Lincoln

Patrick Lincoln

Team Bojinov’s implicit learning game demonstrated a new method of highly secure authentication that resists “rubber hose cryptanalysis” by implicitly training the user to enact the password without conscious knowledge of the code.
Their new project analyzes the rate of forgetting implicitly learned passwords and optimal frequency of security authentication refresher sessions.

However, this innovation in security authentication is dependent on the authenticator having sufficient sleep to consolidate implicit learning in memory, found Innsbruck Medical University’s Stefan Fischer, I. Wilhelm, and J. Born, who examined sleep’s impact on implicit memory formation in children ages 7- 11 and 12 young adults between ages 20 and 30.

Fischer’s team measured serial reaction time task before and after eight implicit learning sessions concentrated on rules underlying grammatical and non-grammatical language structures.
Most volunteer responded quickly, demonstrating implicit rule understanding, even though they couldn’t explain why their performance improved.

When adult participants had an interval of sleep between training sessions, their response times were quicker.
In contrast, well-rested children did not show a similar performance improvement, suggesting that sleep actually interferes with implicit performance gains among children.

Implicit learning can boost performance, seemingly “effortlessly,” but requires sufficient sleep to consolidate longer term performance improvements.
These findings are another argument against sleep deprivation in “Crunch Time” all-night work marathons.

-*How do you capitalize on implicit learning to improve performance?

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Restructuring Cognitive Errors at Work

Charles Manz

Charles Manz

Arizona State University’s Charles C. Manz and Chris P. Neck translated concepts from therapeutic cognitive restructuring to managerial development and employee relations, using ideas from Aaron Beck‘s Cognitive Behavioral Therapy (CBT), Albert Ellis‘s Rational-Emotive Therapy (RET), and David Burns’ synthesis of these approaches, “Feeling Good: The New Mood Therapy.”

Chris Neck

Chris Neck

Manz and Neck adapted these therapeutic concepts to business organizations and managerial relationships, while retaining key concepts including identifying cognitive errors, and developing disputation strategies, followed by replacement self-statements.

Aaron Beck

Aaron Beck

They outlined a five-step self-management process they called Integrative Thought Self-Leadership Procedure, drawing on CBT, RET and “Feeling Good”:

  1. Observe and Record thoughts,
  2. Analyze thoughts,
  3. Develop new thoughts,
  4. Substitute new thoughts,
  5. Monitor and Maintain new, productive thoughts.

-*What practices do you use to develop and apply productive thought patterns under pressure?

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©Kathryn Welds

Reduce “Affective Forecasting” Errors

People often make “affective predictions” about choice of life partner, occupation, residence, yet most everyone makes small, but systematic errors in forecasting personal emotional responses.

These misjudgments can negatively affect personal health, happiness, financial well-being, and interpersonal relationships.

Kostadin Kushlev

Kostadin Kushlev

University of British Columbia’s Kostadin Kushlev and Elizabeth Dunn identified these decision biases, and noted that one of the most well-known and widely-occurring affective forecasting errors is impact bias, the tendency to overestimate the intensity of emotional responses to future positive and negative events.

Elizabeth Dunn

Elizabeth Dunn

In addition, Kushlev and Dunn reported that people tend to overestimate the duration of future emotional reactions, labeled durability bias.

Seymour Epstein

Seymour Epstein

Durability bias (focalism) can occur when people rely on the “rational system” for information processing, according to Seymour Epstein of University of Massachusetts.

His Cognitive-Experiential Self Theory proposes that the “rational system” is used to make affective forecasts using slow, analytic and abstract processing.

Seymour Epstein-CESTIn contrast, the “experiential system” of information processing is rapid, associative, holistic, and concrete.

Shifts between rational (“cold”) and experiential (“hot”) decision systems can cause another bias, “Empathy gap.”

Epstein posits that rational system processing can lead to imagining the event isolated from its broader context, which can underestimate its emotional impact.
This can lead to focus on and overvalue distinctive, observable characteristics. 

Immune neglect is a related error, when people underestimate their likelihood of later reinterpreting future events to reduce regret.

Underestimating the power of future physical states is another predictive error recognised in Alcoholics Anonymous guidance to analyse whether cravings occur when people experience “HALT” (“Hungry, Angry, Lonely, Tired”.)
Personality neglect,” is another error that occurs when people underestimate the influence of personal dispositions and characteristics. 

Roger Buehler

Roger Buehler

Expectations affect future emotions, according to Wilfrid Laurier University’s Roger Buehler, Vassili Spyropoulos and Kent C. H. Lam with Cathy McFarland of Simon Fraser University.  They found that those with positive expectations experience more positive present and future emotions. This optimism bias may provide protection and benefit to each individual’s “psychological immune system.”

Kristin Weger

People can reduce errors in predicting future emotions by evaluating expectations in comparison to actual experience during a “post-mortem” session to review “lessons learned,” found University of Alabama at Huntsville’s Kristin Weger and Sandra Carpenter.

-*How accurate are you in predicting your feelings about a specific choice or situation in the future?

-*How do you detect and mitigate bias in predicting your future emotional reactions?

-*What positive and negative impacts have you observed in affective forecasting errors?

 

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