Tag Archives: Teresa Amabile

Working toward Goals with “Implementation Intentions”

People are motivated by goals that enable:

  • Relatedness to others,
  • Competence in skillfully performance,
  • Autonomy in directing effort, according to Columbia’s Heidi Grant Halvorson.
    Heidi Grant Halvorson

    Heidi Grant Halvorson

    Juliana Breines

    • She advocated working toward “better” rather than only on achieving the goal to increase performance.

    This can be accomplished by acknowledging mistakes and practicing self-compassion, suggested by Berkeley’s Juliana Breines and Serena Chen, and University of Texas‘s Kristin Neff.

The Relatedness-Competence-Autonomy model aligns with Daniel Pink’s suggestion that meaningful goals enable two similar features and one different element:

Daniel Pink

  • Autonomy (same): Controlling work content and context,
  • Mastery (like Competence): Improving skill over time through persistence, effort, corrective feedback,
  • Purpose (in contrast to Relatedness): Being part of an inspiring goal.

Halvorson suggested ways to move closer toward goals:

Serena Chen

-Consider the larger context of specific productive actions, 

-Define reasons for doing what needs to be done – the “why,”

-Use “implementation intentions” to prepare responses for challenging situations:

If “x” occurs (specify time, place, circumstance),
then I will respond by doing, thinking, saying “y.”

    • “When I feel anxious, I will focus on inhaling and exhaling slowly for 60 seconds.”
      “When it’s 7 am, I will walk for 10 minutes,”

Kristin Neff

-Apply implementation intention routines (habits) for “strategic automation” to reduce decision-overload that may undermine self-control,

-Focus on something interesting for five minutes to evoke positive feelings,

-Review “small wins” and progress toward goals.

Goal persistence can be increased, reported Stanford’s Teresa Amabile and Steven Kramer in a study of employees at seven companies.

Teresa Amabile

Teresa Amabile

They found that “catalysts” and “nourishers” continue movement toward goals:

    • Capitalise on preferred motivational style:
      -“Promotion-focused” (maximise gains, avoid missed opportunities, powered by optimism),
      -“Prevention-focused” (minimise losses, variance, powered by cautious pessimism),
    • Build willpower by committing to one specific, positively-stated behavior change (“walking for 10 minutes a day every day”)
    • Apply “implementation intentions,
    • Focus on a limited number of achievable goals,
    • Enlist “mental contrasting” to think about the satisfaction of achieving the goal.
Carol Dweck

Carol Dweck

Halvorson collaborated with Stanford’s Carol Dweck and quoted Henry Ford: “Whether you think you can or think you can’t, you’re probably right” to underscore the value of optimistic engagement with goals.

Henry Ford

Henry Ford

They synthesized Dweck’s work on “mindsets” with Halvorson’s recommendations for setting, monitoring, protecting, executing, and celebrating goals.  

An earlier post outlined Dweck’s definitions of mindsets:

• Fixed Mindset:  Belief that personal capabilities are given, fixed, limited to present capacities, associated with fear, anxiety,

• Growth Mindset:  View that personal capabilities can expand based on commitment, effort, practice, instruction, correcting mistakescollaboration.

Peter Gollwitzer

Peter Gollwitzer

Columbia’s Peter Gollwitzer refined “mindsets” by distinguishing the Deliberative Mindset of evaluating which goals to pursue from the Implementation Mindset of planning goal execution.

His team found that the Deliberative Mindset is associated with:

    • Accurate, impartial analysis of goal feasibility and desirability,
    • Open-mindedness.

In contrast, the Implementation Mindset is linked to:

    • Optimistic, partial analysis of goal feasibility and desirability,
    • Closed-mindedness.

Halvorson, Dweck and Gollwitzer translated their research on self-determination and motivation into practical recommendations for goal seekers:

    • Adopt a supportive “mindset,”
    • Practice “self-compassion” when encountering setbacks to achieving goals,
    • Design effective responses to anticipated challenging situations,
    • Use “implementation intentions” and “strategic automation” toward goals,
    • Consider incremental progress toward goals.

-*What approaches help you work toward goals?

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©Kathryn Welds

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“High-Commitment” Workplaces Enhance Creative Problem Solving, Innovation

Richard E. Walton

Richard E. Walton

Some organizations have implemented suggestions by  Harvard’s Richard E. Walton to cultivate a  “high-commitment work systems (HCWS)” as a “lever” to positively influence employee productivity, retention, and innovation.

High-commitment employee benefits are designed to elicit employees’ reciprocal commitment and intrinsic motivation to support the organization’s objectives.
These programs include:

  • Employee participation initiatives,
  • Team rewards,
  • Profit sharing,
  • Career development training,
  • Internal transfer opportunities,
  • Internal advancement opportunities, with preference over external candidates,
  • Employment ”security.”
Song Chang

Song Chang

Organizations with these programs, measured by High Commitment Work System Scale, had employees who provided more innovative solutions to complex tasks in a study of more than 50 technology firms in China by Song Chang of The Chinese University of Hong Kong, with Nanjing University’s Liangding Jia and Yahua Cai, and Hong Kong University of Science and Technology’s Riki Takeuchi.

Zhixing Xiao

Zhixing Xiao

“High-commitment work systems (HCWS)” can occur in organizations with varying approaches to human capital management, described by China Europe International Business School’s Zhixing Xiao and Anne S. Tsui of Arizona State University:

  • Anne Tsui

    Anne Tsui

    Mutual-investment (or organization-focused) strategies combine:
    Economic exchanges with
    Social exchanges including implied trust and reciprocity leading to
    Expectations of employment security,

David Walsh

David Walsh

Although this job-focused approach does not imply trust or reciprocity, many contract employers offer employee benefits similar to those in “high-commitment” workplaces.

Joshua Schwartz

Joshua Schwartz

This contrast between employers’ implied social contract by offering high-commitment benefits with at-will employment may appear incongruous to employees.
The result may be confusion, cynicism or disengagement.

David Walsh-Joshua Schwartz At Will Exceptions MapHigh-commitment benefit programs can enable “creative situations,” where individual motivation can contribute to commercial innovation.

Teresa Amabile

Teresa Amabile

Organizations that establish creative work situations typically offer some high-commitment employee programs, according to Harvard’s Teresa Amabile:

  • Job rotation,
  • Training to increase subject matter expertise,
  • Job autonomy,
  • Working in teams to solve problems and deliver products,
  • Participative management.

Despite not guaranteeing employment tenure, these programs were associated with:

  • Egalitarian culture,
  • High trust,
  • Support for disrupting status quo.

Song Chang 2High-commitment employee programs can lead to increased innovation and related commercial opportunities.

However, organizations with at-will employment practices and high-commitment benefits can benefit from clearly communicating the limits of their commitments to avoid adverse employee reactions.

-*What are most effective ways to integrate coexisting at-will employment policies with “high-commitment work systems”?


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©Kathryn Welds