Tag Archives: Leigh Thompson

Do You Accept Bad Deals?

Taya Cohen

Taya Cohen

Agreement bias is the tendency to agree (“settle”) in a negotiation even if the outcome is disadvantageous.

During negotiation, participants’ positions and interests may be significantly different.
Skillful negotiators usually end the discussion if it is unlikely to move beyond a stalemate.

Leigh Thompson

Leigh Thompson

Negotiators may accept a disadvantageous deal for reasons besides personality traits, explained Carnegie Mellon’s Taya Cohen and Leigh Thompson of Northwestern with University of Toronto’s Geoffrey J. Leonardelli.

◦       Sunk Costs: Participants may wish to achieve any resolution, to derive some sense of value for the invested time and effort,

◦       Image: Negotiators may wish to appear likeable,

◦       Erroneous Anchoring: People may assume that their interests and the negotiation partner’s are mutually exclusive.

◦       Strength in Numbers: Negotiators who are outnumbered by the other negotiation team tend to agree to suboptimal deals.

As a result, negotiators may overlook “integrative” (“and/both”) solutions,

Geoffrey J Leonardelli

Geoffrey J Leonardelli

People negotiating teams tend to be less susceptible to agreement bias when positions and interests significantly differ, found Cohen, Thompson, and Leonardelli.

Solo negotiators demonstrated more agreeable behavior, and were more likely to agree to unfavourable conditions.
When solo negotiators were joined by only one person, they avoided unfavorable agreements thanks to additional decision support.

Douglas Jackson

Douglas Jackson

Agreement bias even occurs in anonymous surveys, reported Douglas Jackson, then of Educational Testing Services and Penn State.
This acquiescence bias, is triggered when people agree to survey items no matter the content.

Samuel Messick

Samuel Messick

Social desirability concern can accelerate agreements in negotiations, surveys, and life, found  Jackson and his ETS colleague Samuel Messick in a factor analysis of Minnesota Multiphasic Personality Inventory (MMPI) items.

Robin Pinkley

Robin Pinkley

Inaccurate judgments can lead also to unfavorable agreements, noted SMU’s Robin L. Pinkley, Terri L. Griffith of Santa Clara University, and University of Illinois’s Gregory B. Northcraft.

Terri Griffith

Terri Griffith

Pinkley’s group demonstrated ineffective outcomes when negotiators :

  • Accurately processed inaccurate or incomplete information
    (information availability errors),
  • Inaccurately processed valid or complete information
    (information processing errors).
Gregory Northcraft

Gregory Northcraft

-*How do you guard against agreeing to bad deals?

-*How do you reduce Information availability errors and information processing errors?

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©Kathryn Welds

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“Everything is Negotiable”: Prepare, Ask, Revise, Ask Again

Anna Beninger

Anna Beninger

 

Alixandra Pollack

Alixandra Pollack

Women negotiated salaries less frequently than men, leading to a persistent compensation gaps for women MBA graduates from 26 leading business schools in the United States, Canada, Europe, and Asia, in a study by Catalyst’s Anna Beninger and Alixandra Pollack.

Similarly, women in academic medicine earned about 80 percent of their male peers’ compensation in a salary study by Harvard’s Catherine DesRoches, Sowmya Rao, Lisa Iezzoni, and Eric Campbell with Darren Zinner of Brandeis.

Catherine DesRoches

Carnegie Mellon’s Linda Babcock reported that women MBAs earn USD $500,000 – USD $2 million less over their careers than their male classmates.
She linked this difference to men’s greater willingness to negotiate salary and promotions.

Babcock, with Sara Laschever, outlined precursors of these negotiation differences based on gender socialization.

Linda Babcock

They observed that many parents encourage boys to take risks, earn money, and participate in competitive team sports.
These activities prepare boys to negotiate, compete, and tolerate disrupted interpersonal relationships, according to Babcock and Laschever.

In contrast, they noted that parents may instead encourage girls to play collaboratively and value interpersonal affiliation.

John List

John List

The gender-based wage gap’s association with women not negotiating salaries and preferring less competitive work roles, was also reported by University of Chicago’s John List, Andreas Leibbrandt, and Jeffrey Flory.

Their research studied respondents to two identical “job ads” on internet job boards with different wage structures.
One position offered hourly pay whereas the other role’s pay depended on performance compared with coworkers.
More women than men applied to the hourly wage role.

Andreas Leibbrandt

Andreas Leibbrandt

Men were 94 percent more likely than women to seek and perform well in competitive work roles in data from  nearly 7,000 job seekers across 16 large American cities.
This gender wage gap “more than doubled” as performance-linked compensation increased.
Women in these studies were significantly more likely to walk away from a competitive workplace when they had alternate employment options.

Jeffrey Flory

Jeffrey Flory

Women were more likely to apply to jobs if the performance relied on teamwork rather than individual accomplishment, or if the salary was a flat fee independent of their performance.

Men were also more likely to negotiate when there was no explicit statement that wages are negotiable.
They did not wait for an invitation or permission to negotiate.
In these studies, women negotiated as frequently as men when they were invited to ask for higher salaries and job titles.

Negotiation practices considered “acceptable” for men are often viewed as “aggressive” when women use them, according to Babcock.
To counteract this reaction, she and Laschever advised women to:

  • Consider that “everything is negotiable,”
  • Research personal “market worth” using online resources like Salary.com, Payscale.com, and Glassdoor.com,
  • Consider oneself a viable candidate for higher salaries and job roles,
  • Examine self-limiting beliefs about negotiation,
  • Plan negotiation talking points, including accomplishments, results, impact,
  • Practice negotiating the salary proposal, suggest timing, set an ambitious anchor point, prepare for objections,
  • Plan counter-offers and practice self-regulation (such as through intentional breathing) to maintain negotiation position and interpersonal rapport.

Collaborative negotiation enables both people to derive value from the negotiation conversation through preparation, proactivity, and persistence while reaffirming the negotiation goal’s value for all parties.

Negotiation principles were summarised in the classic Getting to Yes: Negotiating without Giving In by Harvard’s Roger Fisher and William Ury.
Research-based guidance on effective Negotiation by Ohio State’s Roy Lewicki, David Saunders of Queen’s University, and Vanderbilt’s Bruce Barry of Vanderbilt.

Leigh Thompson

Leigh Thompson

More than 90% of all negotiators neglect to ask “diagnostic questions” that reveal the negotiation partner’s most important needs, priorities, preferences, and even fears, found Leigh Thompson of Northwestern.
When negotiators elicited these “wants,” they achieved significantly improved negotiation outcomes.

Knowing Your ValueTelevision journalist Mika Brzezinski echoed Babcock and Laschever’s recommendations based on interviews with prominent women and men discussing the persistent gender wage gap.
She suggested a structure to guide negotiation:

  • Research,
  • Leverage,
  • Negotiate,
  • Re-negotiate.Hardball for Women
Pat Heim

Pat Heim

Women’s reluctance to negotiate may be related to gender differences in attributions of success and failure, suggested Pat Heim.
Women often attribute failures to themselves (“internalizing”) whereas men identify external factors (“rationalisations”) associated with their shortcomings.
Women are more likely to attribute success to external factors (“deflection of merit”), whereas men typically attribute their effective performance to to themselves (“self-bolstering”).

Men are often promoted because they are seen to have “potential,” but women are  more likely to be promoted based on their results and accomplishments, noted Heim.
Even factors like attire can influence perception of authority:  Men judged women as less authoritative when wearing “business casual” attire.

These studies encourage women to develop skills and behaviours required to close the wage gap between professional women and men.

-How do you prepare for negotiations and overcome objections during negotiations?

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Activate Women’s, Minorities’ Stereotype Threat Reactance to Enhance Performance

Claude Steele

Claude Steele

Stereotype threat occurs when stereotyped group members receive expectations of the group’s expected behavior.
Typically, stereotype threat reduces performance among stereotyped group members.

Joshua Aronson

Stanford’s Claude Steele and Joshua Aronson now of NYU, helped women and African American participants resist these stereotypes.
In these conditions, participants’ performance improved more than when the researchers activated a positive shared identity.

Anthony Greenwald

Stereotypes can be invoked by “implicit primes” even when people explicitly disavowed stereotypes, found University of Washington’s Anthony Greenwald and Mahzarin Banaji, then at Yale.
However, when volunteers focused on tasks, participants were less likely to render discriminatory decisions.

Laura Kray

Laura Kray

Women and men resisted stereotypic behavior in negotiations when stereotypes were elicited with explicit primes, reported University of California, Berkeley’s Laura Kray, Leigh Thompson of Northwestern, and Columbia’s Adam Galinsky.
Participants resisted gender stereotyped expectations when they activated a shared identity.

Gordon Moskowitz

Gordon Moskowitz

People can distance themselves from stereotypes with contrast primes, by providing examples that contradict a stereotype, noted Lehigh University’s Gordon B. Moskowitz and Ian W. Skurnik of University of Utah.

Ryan P. Brown

Ryan P. Brown

Men from majority groups can experience stereotype threat, explained University of Oklahoma’s Ryan P. Brown and Robert A. Josephs of University of Texas. 
Male participants performed less effectively after a positive male stereotype, 
“pressure to live up to the standard” was activated.

Robert A Josephs

Robert A Josephs

People can manage stereotype threat by explicitly mentioning the stereotype to activate stereotype resistance.
In addition, people can focus on a shared identity that transcends the stigmatized group identity, and can identifying examples that contradict the stereotype.

  • How do you manage stereotype threat for yourself and others?
  • How effective have you found activating stereotype reactance?

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©Kathryn Welds