Tag Archives: Francesca Gino

Writing Power Primer Increases Efficacy in High-Stakes Performance

Adam Galinsky

Adam Galinsky

Power ...(regulates) human interaction…it creates patterns of deference, reduces conflict, creates division of labor,” wrote Columbia’s Adam Galinsky.

He evaluated a power-enhancing technique to investigate whether feelings of power are associated with different outcomes in professional interviews.

David Dubois

David Dubois

Collaborating with David Dubois of INSEAD, Tilburg University’s Joris Lammers, and Derek Rucker of Northwestern University, they asked job applicants and business school admission candidates to write about a time they felt powerful or powerless.

Joris Lammers

Joris Lammers

Independent judges who were unaware of the different instructions, rated “applicant’s” written and face-to-face interview performance.
Evaluators assigned highest scores to those who recalled power experiences.

Derek Rucker

Derek Rucker

Judges preferred power-primed applicants, citing their greater persuasiveness and confidence.
These candidates received more offers of job roles and business school admission than those who wrote about powerless experiences or situations unrelated to feelings of power and powerlessness.

Sian Beilock

Sian Beilock

An earlier post highlighted Sian Beilock’s investigation of writing as a coping tool in stressful academic situations.
Her collaborators at University of Chicago, Vanderbilt, and Pace Universities showed that students could manage test anxiety by writing about their concerns to maintain a calm mindset.

Recalling an experience of personal power can influence impressions of persuasiveness, competence, and likeability in professional interviews.
This effect can be enhanced by writing about power experiences to increase confidence and optimism when working toward desired goals.

-*How do you prepare for challenging professional interviews?

-*How effective have your found “power primes” in high-stakes performance situations?

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©Kathryn Welds

Anxiety Linked to Risk of Behaving Unethically

Sreedhari Desai

Sreedhari Desai

Anxious people were more likely to act with self-interested unethical behavior in studies by University of North Carolina’s Sreedhari Desai and Maryam Kouchaki of Northwestern.

Maryam Kouchaki

Maryam Kou

Anxiety was also associated with increased threat perception and decreased concern about personal unethical actions in simulated subordinate–supervisor pairs.

Desai noted that “individuals who feel anxious and threatened can take on self-defensive behaviors and focus narrowly on their own basic needs and self-interest.
This can cause them to be less mindful of principles that guide ethical and moral reasoning – and make them rationalize their own actions as acceptable
.”

Charles Carver

Charles Carver

Engaging in unethical behaviors may offer more options and greater control over outcomes, found University of Miami’s Charles Carver and Michael Scheier of Carnegie Mellon.
Unethical behavior was also associated with feelings of greater autonomy and influence, particularly in ambiguous situations, according to Ohio State’s  Roy Lewicki.

Michael Scheier

Michael Scheier

People who violate ethical norms can experience a cheater’s high‘ instead of guilt, found University of Washington’s Nicole E. Ruedy and Celia Moore of London Business School.

Roy Lewicki

Roy Lewicki

Cheaters in Ruedy’s research reported emotional uplift and self-satisfaction instead of guilt, and Paul Ekman of University of California, San Francisco referred to this exuberance among some cheaters as “duping delight.”

Nicole Ruedy

Nicole Ruedy

In Ruedy’s studies, nearly 180 people completed a four-minute anagram task to earn $1 for every correctly unscrambled word.
Participants then rated current feelings from positive to negative, both before and after the task.

Celia Moore

Celia Moore

Volunteers’ actual answers on the task were compared from imprints between their answer sheets to determine which participants reported inaccurate results.

More than 40% of these volunteers wrote in additional answers to increase their earnings, and reported significantly positive feelings after cheating on the task.

Even when Ruedy’s team told volunteers that researchers knew participants may be providing inaccurate reports in an insoluble anagram task, more than half the participants reported implausibly high scores.

Cheaters had higher levels of positive affect even when confronted with the team’s awareness of their potential deceit.
They also showed higher levels of self-satisfaction and feeling clever, capable, accomplished, satisfied, and superior.

Earning more money didn’t add to the “cheater’s high,” suggesting a top threshold for positive feelings associated with cheating.

Maurice Schweitzer

Maurice Schweitzer

These findings suggest that organizational leaders can increase employee quality-of-life and diminish unethical workplace behaviors by clarifying roles, which reduces anxiety.

Leaders also can reduce employees’ anxiety by:

Paul Ekman

Paul Ekman:

  • Setting realistic expectations for employee workload,
  • Adopting Results Only Work Environment (ROWE) and flex time,
  • Emphasizing the value of experimentation, flexibility, and innovation.

-*How have you seen high-anxiety workplaces affect employees’ ethical judgment?

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©Kathryn Welds

Power, Confidence Enhance Performance Under Pressure    

Sonia K. Kang

Sonia K. Kang

Role-based power can affect performance in pressure-filled situations, but has less impact on lower pressure environments, according to University of Toronto’s Sonia K. Kang, Adam D. Galinsky of Columbia University, University of California, Berkeley’s Laura J. Kray and Aiwa Shirako of Google.

Kang’s team assigned more than 130 volunteers to same-gender pairs in three negotiations experiments.
Half the participants acted as a “recruiter” (high-power role) or as a “job candidate” (low-power role) in negotiating salary, vacation time, and related benefits.

Adam Galinsky

Adam Galinsky

Volunteers were told that performance either reflected negotiation ability or was unrelated to ability.
Participants in high power roles tended to perform better under pressure when they were told their negotiation performance was an accurate reflection of ability.
Kang attributed this result to participants’ higher expectations for success based on the higher power role.

Job candidates who thought their negotiation performance indicated their skill level performed significantly worse than those who thought that the exercise was a learning experience unrelated to their negotiating capabilities.

Claude Steele

Claude Steele

Results were similar to Claude Steele of Stanford’s findings for stereotype threat and stereotype uplift, in which individuals from marginalized groups perform less effectively than members of higher-power groups, linked to negative self-attributions and expectations.
Low-power negotiators counteracted underperformance when they self-affirmed their performance.

Laura Kray

Laura Kray

Kang and team concluded that “relative power can act as either a toxic brew (stereotype/low-power threat) or a beneficial elixir (stereotype/high-power lift) for performance… (because) performance in high pressure situations is closely related to expectations of behavior and outcome… Self-affirmation is a way to neutralize … threat.

Aiwa Shirako

Aiwa Shirako

In another experiment, 60 male MBA students were paired as the “buyer” or “seller” of a biotechnology plant.
The sellers held a more powerful role in this situation, and were more assertive, reflected by negotiating a higher selling price, when they thought performance reflected ability.
In contrast, buyers performed worse when they thought negotiating performance reflected ability.

Kang’s team extended this scenario with 88 MBA students (33 male pairs and 11 female pairs), who were told the exercise would gauge their negotiating skills.
Before the negotiation, half of the participants wrote for five minutes about their most important negotiating skill, while the remaining half wrote about their least important negotiating skill.

Buyers who completed the positive self-affirmation performed significantly better in negotiating a lower sale price for the biotechnology plant, effectively reducing the power differences between the buyer and seller.

Based on these findings, Kang advocates writing self-affirmations rather than simply reflecting on positive self-statements about job skills and positive traits to enhance confidence and performance.

-*How do you mitigate differences in role-based power and confidence when performing under pressure?

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©Kathryn Welds