https://kathrynwelds.com/2026/04/08/emotional-contagion-in-the-workplace-through-social-observation-and-social-media/Kathryn Welds, PhD | Curated Research + Commentaryen2026-04-08T12:00:00+00:00“Emotional Contagion” in the Workplace By Observing Others, Social MediaPerformance, Decision making, empathy, Sigal Barsade, social media, smiling, Emotional Contagion, S. Douglas Pugh, Adam D. I. Kramer, Jamie E. Guillory, Jeffrey T. Hancock, mirroring, mimickry, R. William Doherty, Emotional Contagion Scale, Stanley Schachter, threat, affiliation, emotional similarity hypothesis, Brooks B. Gump, James A. Kulik, Lisa Orimoto, Elaine Hatfield, Janine Hebb, Theodore M. Singelis, James D. Laird, Tammy Alibozak, Dava Davainis, Katherine Deignan, Katherine Fontanella, Jennifer Hong, Brett Levy, Christine Pacheco, Christopher K. Hsee, John G. Carlson, Claude Chemtob, service industry, Patricia B. Barger, Alicia A. Grandey, customer satisfaction