How Much Does Appearance Matter?

Perceived attractiveness was correlated with perceived competence and likability in a meta-analysis by Michigan State University’s Linda A. Jackson, John E. Hunter, and Carole N. Hodge. Physically attractive people were seen as more intellectually competent. Similarly, women who wore cosmetics were rated more highly on attractiveness, competence, likability and trustworthiness when viewed for as little as 250 milliseconds, […]

How Much Positive Feedback Counterbalances Criticism?

Sandra Mashihi Does 360-degree feedback do more harm than good? Envisia’s Kenneth Nowack and Sandra Mashihi provided “evidence-based answers”: Kenneth Nowack “Poorly-designed 360-degree feedback assessments and interventions can increase disengagement and contribute to poor individual and team performance.” Individuals can “experience strong discouragement and frustration” when feedback is not as affirming as anticipated. In addition, […]

Does Customer Recommendation Predict Company Growth?

Net Promoter Scores gauge customer loyalty, expressed by willingness to recommend and advocate the company’s products and services to others. Its creator, Fred Reichheld of Bain & Company, posited that NPS is a more meaningful measure of a company’s relationship with its customers than customer satisfaction metrics because, he argued, it is correlated with revenue growth. […]

Executive Presence: “Gravitas”, Communication…and Appearance?

Executive Presence is considered essential to effectively perform in leadership roles. Professional advancement to executive roles requires demonstrated knowledge, skill, and competence, coupled with less quantifiable “authenticity,” “cultural fit,” and “executive presence.” Sylvia Ann Hewlett, CEO of Center for Talent Innovation, conducted 18 focus groups and 60 interviews to systematically investigate behavioral and attitudinal aspects […]

Attractive Men May Appear More Competent, But May Not Be Hired

Previous blog posts documented bias in favor of attractive people for hiring, venture funding decisions, and positive impressions by others. In contrast, capable yet less attractive individuals may encounter “workplace attractiveness discrimination,” reported Sun Young Lee of University College London, University of Maryland’s Marko Pitesa, Madan Pillutla of London Business School, and INSEAD’s Stefan Thau. Their […]

Plastic Surgery Changes Perceived Personality Traits

People often infer others’ personality attributes through visual observation, called facial profiling by Georgetown University Hospital’s Michael J. Reilly, Jaclyn A. Tomsic and Steven P. Davison, collaborating with Stephen J. Fernandez of MedStar Health Research Institute. This cognitive shortcut can lead to biased impressions and limited opportunities for those unfavorably judged. These researchers asked more than 24 raters to […]

Defining Elusive Elements of “Executive Presence”

What behaviors and characteristics are associated with “Executive Presence?” Communication, “Gravitas”, and Appearance were most-frequently cited attributes in a study by Sylvia Ann Hewlett of the Center for Talent Innovation. Interviews with 34 professionals, conducted by Perspex Consulting’s Gavin Dagley and Cadeyrn J. Gaskin, formerly of Deakin University, identified more elements than Hewitt’s proposed triad of qualities. Most […]

Acknowledge Potential Employer “Concerns” about Gender, Attractiveness to Get Job Offer

Although attractive people enjoy many advantages, attractive women applying for jobs in traditionally male jobs face a double disadvantage: gender and appearance. The “beauty is beastly effect” is a hiring bias favoring men or less attractive women for “masculine” jobs, first described by Yale University’s Madeline E. Heilman and Lois R. Saruwatari. They found that attractiveness was an advantage for […]

Gender Transitions Demonstrate Continuing Gender Differences in Pay, Workplace Experience

People who change gender demonstrate the impact of gender on workplace experience and compensation, while holding constant the person’s education and experience. Two Stanford professors’ experience in gender transition highlight findings by University of Chicago’s Kristen Schilt. Stanford’s Joan Roughgarden, was an evolutionary biologist for more than 25 years as Jonathan Roughgarden before she made […]

The Attractiveness Bias: “Cheerleader Effect”, Positive Attributions, and “Distinctive Accuracy”

Want to be seen as more attractive?  Be part of a group. Individuals were rated as more attractive when they were observed in a group rather than alone, reported University of California, San Diego’s Drew Walker and Edward Vul. This occurs because the brain’s perceptual system computes a statistical summary representation – “an ensemble,” and is […]