How Much Does Appearance Matter?

Even before Hillary Clinton‘s historic 2016 campaign for President of the U.S., attorney and image consultant Orene Kearn,questioned the impact of Clinton’s appearance on her perceived competence as US Secretary of State. Perceived attractiveness was correlated with perceived competence and likeability in a meta-analysis by Michigan State University’s Linda A. Jackson, John E. Hunter, and Carole N. […]

How Much Positive Feedback Counterbalances Criticism?

Sandra Mashihi Does 360-degree feedback do more harm than good? Envisia’s Kenneth Nowack and Sandra Mashihi provided “evidence-based answers”: Kenneth Nowack “Poorly-designed 360-degree feedback assessments and interventions can increase disengagement and contribute to poor individual and team performance.” Individuals can “experience strong discouragement and frustration” when feedback is not as affirming as anticipated. In addition, […]

Does Customer Recommendation Predict Company Growth?

Net Promoter Scores gauge customer loyalty, expressed by willingness to recommend and advocate the company’s products and services to others. Its creator, Fred Reichheld of Bain & Company, posited that NPS is a more meaningful measure of a company’s relationship with its customers than customer satisfaction metrics because, he argued, it is correlated with revenue growth. […]

Defining Elusive Elements of “Executive Presence”

Fewer researchers have empirically investigated behaviors and characteristics associated with “Executive Presence” than the number of consultants offering recommendations on how to develop this quality and its potential association with career advancement. Communication, “Gravitas”, and Appearance were associated with “executive presence” in a study by Sylvia Ann Hewlett of the Center for Talent Innovation Interviews with […]

Acknowledge Potential Employer “Concerns” about Gender, Attractiveness to Get Job Offer

Although attractive people enjoy many advantages, attractive women applying for jobs in traditionally male jobs face a double disadvantage: gender and appearance. The “beauty is beastly effect” is a hiring bias favoring men or less attractive women for “masculine” jobs, first described by Yale University’s Madeline E. Heilman and Lois R. Saruwatari. They found that attractiveness was an advantage for […]

Gender Transitions Demonstrate Continuing Gender Differences in Pay, Workplace Experience

People who change gender illustrate the impact of gender on workplace experience and compensation, while holding constant the person’s education and experience. Two Stanford professors’ experience in gender transition highlight findings by University of Chicago’s Kristen Schilt. Stanford’s Joan Roughgarden, was an evolutionary biologist for more than 25 years as Jonathan Roughgarden before she made […]

The Attractiveness Bias: “Cheerleader Effect”, Positive Attributions, and “Distinctive Accuracy”

Want to be seen as more attractive?  Be part of a group. Individuals were rated as more attractive when they were observed in a group rather than alone, reported University of California, San Diego’s Drew Walker and Edward Vul. This occurs because the brain’s perceptual system computes a statistical summary representation – “an ensemble,” and is […]

How Accurate are Personality Judgments Based on Physical Appearance?

Appearance, including facial expression, posture, and clothing provide important visual communications to observers. To evaluate observers’ accuracy in judging personality traits based on the appearance of people they didn’t know, Sonoma State University’s Laura Naumann, with Simine Vazire of Washington University in St. Louis, University of Cambridge’s Peter Rentfrow, and Samuel Gosling of University of Texas at […]

“Self-Packaging” as Personal Brand: Implicit Requirements for Personal Appearance?

During the Depression of the 1930s in the US, motivational writer Napoleon Hill laid the foundation for “personal positioning,” described nearly forty-five years later by marketing executives Al Ries and Jack Trout in Positioning: The Battle for Your Mind. By 1997, business writer Tom Peters introduced “personal branding” as self-packaging that communicates an individual’s accomplishments and characteristics, including […]

Executive Presence: “Gravitas”, Communication…and Appearance?

Executive Presence is considered essential to achieve leadership roles and effectively perform in them. Organizational advancement assumes measurable knowledge, skill, competence, coupled with less quantifiable “authenticity,” “cultural fit,” and “executive presence.” To more clearly define these less tangible prerequisites of executive advancement, Sylvia Ann Hewlett, economist and CEO of Center for Talent Innovation, conducted 18 […]