Costs of Workplace Incivility

A single incident of incivility in the workplace can result in significant operational costs, reported Christine Pearson of Thunderbird School of Global Management and Christine Porath of Georgetown University. They cited consequences including: Intentional decrease in work effort due to disengagement, Intentional decrease time at work to reduce contact with perpetrator, Lost work time due to worrying about […]

Workplace Incivility is Contagious, Damaging

Workplace incivility has numerous negative consequences including reduced employee engagement and productivity, according to North Carolina State University’s James E. Bartlett and Michelle E. Bartlett with Florida Atlantic University’s Thomas G. Reio. Rudeness in the workplace is contagious and leads people to be vigilant for subsequent slights, reported University of Florida’s Trevor Foulk, Andrew Woolum, and […]

Does Workplace Co-Location Increase Collaboration and Innovation?

In 2009, Cisco CEO John Chambers asserted that “the face-to-face meeting is a dinosaur,” and he demonstrated his point in a Telepresence-enabled company meeting from Bangalore, India with his fellow executive, Marthin de Beer, in San Jose, California. Marisa Mayer of Yahoo seems not to agree with Chambers’ premise. Her highly-publicized decision to require remote […]

Companion Animals in the Workplace

Technology companies like Autodesk, Google, and Amazon made news when they permitted employees to bring companion dogs to work. This policy was viewed as an employee benefit or “perk”, but a recent study published in International Journal of Workplace Health Management indicates that bringing a companion dog to work can lower stress levels, increase productivity […]

“The Motherhood Penalty” in the Workplace

Myra Strober, Labor Economist at Stanford University and Founder of Clayman Center for Gender Research, argues that women who are mothers are at an economic disadvantage in the workplace. TED Talk She found that they are less likely to be hired, are offered lower salaries, and are perceived as being less committed to a job […]

Ask a Narcissist

Confidence is correlated with career effectiveness and advancement. However, people who exhibit too much of a good thing may seem “narcissistic.” The narcissistic personality is characterized by: -Inflated views of the self, -Grandiosity, -Self-focus and vanity, -Self-importance, according to San Diego State University’s Jean M. Twenge, with Sara Konrath and Brad J. Bushman of University […]

Apologies: Repairing Relationships, Creating Interpersonal Peace

Apologies can resolve legal disputes ranging from personal injury cases to wrongful firings, according to University of Illinois’s Jennifer Robbennolt. She found that admissions of guilt and remorse provide plaintiffs and “wronged” parties a sense of satisfaction, fairness, and forgiveness that enable settlement and reduce monetary damage awards. Robbbenolt asked more than 550 volunteers to serve […]

Managing “Triadic Managers” and Navigating Office Politics by Becoming a Little Like Them

Some business leaders exhibit three problematic behaviors styles: Psychopathy, Narcissism, Machiavellianism, according to British psychologist and journalist, Oliver James. He labels these “triadic managers.”  Fictional comedies and dramas satirize the stress wrought upon others by “triadic managers”, but each element of the triumvirate have been investigated by clinical researchers and social scientists. The most extensively researched […]

Ask for What You Want: You Have More Influence Than You Think

Most people underestimate the likelihood that requests for help will be granted, particularly after experiencing previous refusals, according to Stanford’s Daniel Newark and Francis Flynn with Vanessa Lake Bohns of University of Waterloo. Help-seekers were more likely to believe that a previous refusal would be followed by another refusal to a similar request.  However, help-seekers underestimated […]

Brief Aerobic Exercise Increases Attention, Reading Performance

As little as 12 minutes of aerobic exercise increased selective attention and reading comprehension scores for low-income young adults at a highly selective, ”academically elite” (“Ivy League”) US undergraduate university, reported Dartmouth College’s Michele T. Tine and Allison G. Butler of Bryant University. Even these highly-skilled participants, admitted to one of the US’s top academic […]