How Much Does Appearance Matter?

Perceived attractiveness was correlated with perceived competence and likeability in a meta-analysis by Michigan State University’s Linda A. Jackson, John E. Hunter, and Carole N. Hodge. Physically attractive people were seen as more intellectually competent. Similarly, women who wore cosmetics were rated more highly on attractiveness, competence, likability and trustworthiness when viewed for as little as 250 milliseconds, […]

How Much Positive Feedback Counterbalances Criticism?

Sandra Mashihi Does 360-degree feedback do more harm than good? Envisia’s Kenneth Nowack and Sandra Mashihi provided “evidence-based answers”: Kenneth Nowack “Poorly-designed 360-degree feedback assessments and interventions can increase disengagement and contribute to poor individual and team performance.” Individuals can “experience strong discouragement and frustration” when feedback is not as affirming as anticipated. In addition, […]

Does Customer Recommendation Predict Company Growth?

Net Promoter Scores gauge customer loyalty, expressed by willingness to recommend and advocate the company’s products and services to others. Its creator, Fred Reichheld of Bain & Company, posited that NPS is a more meaningful measure of a company’s relationship with its customers than customer satisfaction metrics because, he argued, it is correlated with revenue growth. […]

Gender Transitions Demonstrate Continuing Gender Differences in Pay, Workplace Experience

People who change gender demonstrate the impact of gender on workplace experience and compensation, while holding constant the person’s education and experience. Two Stanford professors’ experience in gender transition highlight findings by University of Chicago’s Kristen Schilt. Stanford’s Joan Roughgarden, was an evolutionary biologist for more than 25 years as Jonathan Roughgarden before she made […]

The Attractiveness Bias: “Cheerleader Effect”, Positive Attributions, and “Distinctive Accuracy”

Want to be seen as more attractive?  Be part of a group. Individuals were rated as more attractive when they were observed in a group rather than alone, reported University of California, San Diego’s Drew Walker and Edward Vul. This occurs because the brain’s perceptual system computes a statistical summary representation – “an ensemble,” and is […]

How Accurate are Personality Judgments Based on Physical Appearance?

Appearance, including facial expression, posture, and clothing provide visual communications to observers. -*But how accurate are inferences made from these clues? Sonoma State University’s Laura Naumann, with Simine Vazire then of Washington University in St. Louis, University of Cambridge’s Peter Rentfrow, and Samuel Gosling of University of Texas at Austin investigated by asking volunteers to rate 10 […]

“Self-Packaging” as Personal Brand: Implicit Requirements for Personal Appearance?

During the Depression of the 1930s in the US, motivational writer Napoleon Hill laid the foundation for “personal positioning,” described nearly forty-five years later by marketing executives Al Ries and Jack Trout in Positioning: The Battle for Your Mind. By 1997, business writer Tom Peters introduced “personal branding” as self-packaging that communicates an individual’s accomplishments and characteristics, including […]

Executive Presence: “Gravitas”, Communication…and Appearance?

Executive Presence is considered essential to effectively perform in leadership roles. Professional advancement to executive roles requires demonstrated knowledge, skill, and competence, coupled with less quantifiable “authenticity,” “cultural fit,” and “executive presence.” Sylvia Ann Hewlett, CEO of Center for Talent Innovation, conducted 18 focus groups and 60 interviews to systematically investigate behavioral and attitudinal aspects […]

Attractive Men May Appear More Competent, But May Not Be Hired

Previous blog posts documented bias in favor of attractive people for hiring, venture funding decisions, and positive impressions by others. In contrast, capable yet less attractive individuals may encounter “workplace attractiveness discrimination,” reported Sun Young Lee of University College London, University of Maryland’s Marko Pitesa, Madan Pillutla of London Business School, and INSEAD’s Stefan Thau. Their […]

Plastic Surgery Changes Perceived Personality Traits

People often evaluate others using facial profiling — making inferences of personality attributes by visual observation, according to Georgetown University Hospital’s Michael J. Reilly, Jaclyn A. Tomsic and Steven P. Davison, collaborating with Stephen J. Fernandez of MedStar Health Research Institute. This cognitive shortcut can lead to biased impressions and limited opportunities for those unfavorably judged. Photographs of 30 women […]