Tag Archives: Thinking

Cognition

Pattern Recognition in Entrepreneurship

Steve Blank

Steve Blank

Steve Blank, serial entrepreneur (E.piphany, Zilog, and more) and Stanford consulting associate professor, argues that entrepreneurs need two types of “wisdom” or cognitive processing:

  • Pattern recognition based on a “constrain stream of data processing in the background”
  • Epiphanies that “serendipitously snap together”, outlined in Four Steps to the Epiphany.

He provides examples of pattern recognition in each of the four phases toward “epiphany” in building a business:The Four Steps to the Epiphany

  • Customer Discovery, which assesses market potential and customer preferences
  • Customer Validation, in early sales
  • Customer Creation, including strategy definition, startup launch, and iterative product  experimentation
  • Company Building, which prepares to “Cross the Chasm” in Geoffrey Moore’s model.
    Robert Baron

    Robert Baron

    Crossing the Chasm

Robert Baron of Renssalaer Polytechnic Institute echoed Blanks emphasis on pattern recognition in his Academy of Management Perspectives article,

Opportunity Recognition as Pattern Recognition: How

Entrepreneurs “Connect the Dots” to Identify New Business Opportunities” which he said enables entrepreneurs to evaluate:

  • Economic value
  • Newness
  • Desirability

by comparing existing “mental models” or cognitive prototypes and real-world exemplars to new offerings.

Soren Kierkegaard

Soren Kierkegaard

He quoted Danish philosopher Soren Kierkegaard, “…I should …wish…for the passionate sense of the potential, for the eye which. . .sees the possible…”

Venessa Miemis

Venessa Miemis

Venessa Miemis says that pattern recognition is a critical skill for in intelligent decision making, and cites Tor Nørretranders’s The User Illusion-Cutting Consciousness Down to Size to point out that most cognitive processing is outside of normal awareness.

In fact, his research suggests that over 99.99% of the processing in the brain happens at a subconscious level, and is therefore beyond our “control.”

Tor Nørretranders

Tor Nørretranders

She added to Blank’s description of “processing in the background” that synthesizing past
experience, intuition, and common sense and sorting out the “noise” can equip people with relative accurate “best guesses” about future occurrences.

The User Illusion-Cutting Consciousness Down to Size-Tor NørretrandersHowever, if the filter is overzealous, individuals may overlook opportunities because “cognitive dissonance” makes it uncomfortable to integrate information that doesn’t fit with an existing mental model.

Another cognitive bias is overlooking the potential impact of “wild cards” refer to low-probability, high-impact events.

Nassim Nicholas Taleb

Nassim Nicholas Taleb

Nassim Nicholas Taleb introduced the related idea of black swans: unforeseen rare, difficult-to-predict, high-impact, rare events – such as financial crises, natural disasters.

He observed that these occurrences are often explained away when hindsight reveals individual and collective “blindness” to uncertainty and its large role in these rare historical events.
His book recent book, Antifragile: Things that Gain from Disorder, posits that randomness  enables strengthening processes under pressure and can catalyze positive change.

AntifragileHe celebrates volatility as a sign that recalibration may be more achievable than after long periods of stability enable risks to accumulate until a catastrophe.

Applied to career choices, he argues that a seemingly “secure” corporate job disguises dependency on a single employer – often an “at-will” employer, though he discounts the value of “economies of scale” in this work arrangement.

As a result, the unlikely possibility of unemployment leads to cataclysmic reduction in income.
In contrast, occupations with variable earnings, like sales or professional services, acclimates the individual to cyclic or unpredicted income reductions, and practice enables mitigation planning.

This perceptual bias impairs people’s accurate anticipation adaptation to changing.

Pattern recognition can be increased by mindful attention to thinking processes, and frequent self-reminders to scan for perceptual bias and unconscious cognitive processing.
However, other people’s unconscious cognitive processing can be an advantage for marketers, according to Douglas Van Praet, who suggests taking advantage of these via six steps to robust marketing in Unconscious Branding: How Neuroscience Can Empower (and Inspire) MarketingUnconscious Branding

  1. Interrupt the Recognized Pattern
  2. Create Comfort
  3. Lead the Imagination
  4. Shift the Feeling
  5. Satisfy the Critical Mind
  6. Change the Associations
  7. Take Action.

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How Can Dance Inform Business Thinking?

Peter Lovatt

Peter Lovatt founded the Dance Psychology Lab at the University of Hertfordshire, which combines his performance experience as a professional dancer with his training as a research psychologist.

In several TED talks, he marvels at his career trajectory because he “was rubbish at school,” and was relegated to Special Education classes, probably due to his undiagnosed ADHD.

His career demonstrates an innovative synthesis of disciplines with his current research agenda investigating the impact of dance on problem solving using divergent thinking and convergent thinking strategies.

Peter Lovatt at TED

Lovatt’s experiments demonstrated that volunteers who engaged in improvised dance movements solved divergent thinking problems more quickly than when they performed more structured dance maneuvers, or no movement at all.

Similarly, his work showed these volunteers increased their speed of solving convergent thinking problems after they engaged in choreographed dance moves.

These findings may not imply that innovation teams should engage in structured and unstructured movements at work, but it does support the positive impact of dance movement on neural processing speed and problem solving.

Lovatt extended this work to patients with Parkinson’s disease, known to disrupt divergent thinking processes, to validate his findings with normal volunteers.
He demonstrated that Parkinson’s disease patients improved the divergent thinking problem solving after they engaged in improvised dance sequences, and hypothesized that these patients develop new neural pathways to “work around” dopamine-depleted blockages.

Peter Lovatt leading dance experiment

Lovatt’s group found increases in self-esteem among participants in dance styles that:

  • Include more improvisational elements (“high degree of tolerance for not getting it right”),
  • Are gender or culturally neutral
  • Raise the heart rate
  • Are repetitive
  • Encourage looser fitting clothes (in contrast to ballet)
  • Are non-competitive

Related Post on impact of dance:
Oxytocin Increases Empathic Work Relationships, Workplace Trust, Generosity 

Twyla Tharp

MacArthur Fellowship and Tony Award-winning choreographer Twyla Tharp discussed innovation and collaboration through the lens of dance in two books with lessons applicable to business.

In The Creative Habit: Learn It and Use It for Life she asserts that creative expression requires perseverance, practice, hard work, “showing up,” and cultivating systematic habits to act upon innovative initiative.

This echoes the action-orientation advocated by Malcolm Gladwell in his observation of 10,000 hours of practice to develop virtuoso performance and by sports psychologist K. Anders Ericsson, summarized in these related posts:

Tharp’s The Collaborative Habit: Life Lessons for Working Together discusses both how collaboration can change the participants, and practical approaches to collaborative creation – which she acknowledges has not been completely smooth in some of her work with luminaries including Richard Avedon, Mikhail Baryshnikov, Bob Dylan, Milos Forman,  Norma Kamali, Frank Sinatra.
Two related posts on Collaboration are:

Dance provides a fresh perspective and metaphor for business challenges including problem solving, innovation, and collaboration.

-*How do you react to Lovatt’s and Tharp’s application of movement in problem solving, collaboration and innovation?

“Nudging” Compassion, Resilience to Reduce Conflict, Stress

David DeSteno

David DeSteno, directs Northeastern University’s Social Emotions Lab, where he investigates cognitive and neurological mechanism related to social behavior.
In Out of Character: Surprising Truths About the Liar, Cheat, Sinner (and Saint) Lurking in All of Us , and at his PopTech talk, he shared how he investigated whether evoked compassion and empathy is associated with reduced aggression.

He described experiments in which volunteers solve math problems for money.
In some conditions, one of DeSteno’s associates posed as another volunteer and noticeably cheated to earn more money than the real volunteer.
In other conditions, the confederate abided by the rules.

For some experiments, the cheating confederate, a professional actor, evoked empathy and compassion by saying that she was  worried about her brother, who was just diagnosed with a terminal illness.

In these situations, the volunteers were less likely to intentionally inflict discomfort on her in the following study of “taste perception,” a measure of aggression.

In this experimental trial, the volunteer measured a discretionary amount of extra-hot sauce into a cup for the cheating or non-cheating confederates to taste.

Volunteers poured five times more hot sauce for cheating confederates than non-cheating confederates, but they treated cheaters who evoked empathy the same as non-cheaters.

DeSteno noted most people are willing to help others who have some similarity to them, such as a shared identity of sharing a religious faith or hometown, or even are moving together as in conga lines, military drills.

He suggested that movement “synchrony causes separate identities to merge into one,” and demonstrated this trend in a music perception study, where volunteers in the same room tapped their hands on sensors when they heard tones.

In some conditions, the tones were synchronized so the volunteers were tapping at the same time as other volunteers, and in other conditions, the tones were independent.
De Steno found that 50% of volunteers who tapped at the same time were willing to help other volunteers, whereas 20% of those who tapped at different times helped others.
He concluded that volunteers felt more similar by tapping together, so felt more compassion, and were more likely to help others.

DeSteno is investigating social media like Facebook as a platform for sharing similarities to reduce aggression in conflict, cyber-bullying, victims of distant natural disasters.

He  said uses Cass Sunstein’s and Richard Thaler’s idea that small behavioral and organizational changes can “nudge” people to healthier, safer, more productive, and prosperous habits outlined in Nudge: Improving Decisions About Health, Wealth, and Happiness 

Their practical recommendations for designing effective “choice architecture” are consistent with DeSteno’s research-based findings:

* Align incentives with desired outcomes
* Identify possible alternative outcomes in familiar terms
* Provide default options that favor desired outcome behaviors
* Offer prompt, relevant feedback about choices and outcomes.
* Expect deviation from the targeted outcome, and build in ways to prevent, detect, and minimize this variance.
* Structure complex choices to reduce the difficulty of decisions-making

-*How have you seen “similarity” affect workplace collaboration and support?

-*Where have you seen organizations implement “choice architecture” to encourage employee behaviors toward positive goals?

BJ Fogg

See related Post –  Tiny Habits” Start, Maintain Changes

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How Gaming Can Help You Live Better and Longer

Jane McGonigal

Jane McGonigal

Game designer Jane McGonigal’s TED Talk that gaming fulfills the basic human wishes expressed by dying hospice patients:

• Work less hard
• Stay in touch with friends
• Let myself be happier
• Have the courage to express my true self
• Live a life true to my dreams

She discussed a practical game, Superbetter, she developed following her own experience of Traumatic Brain Injury (TBI), which left her bedridden, in persistent pain, and suicidal for more than a year.

Based on her love of “Special Missions and Secret Objectives”, she developed four research-based challenges to increase her resilience and capabilities:

• Physical
• Mental
• Emotional
• Social

She asserts that these tasks help players strengthen abilities to remain motivated and optimistic even in the face of difficulty challenge, and boost physical and emotional well-being.
McGonigal links these capabilities to strengthening social support, increasing stamina and willpower.

Perhaps it’s no coincidence that McGonigal’s twin sister and fellow Ph.D., Kelly McGonigal, conducts research at Stanford University on methods to increase willpower and compassion, and to reduce stress and pain.

Her recent book is The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do To Get More of It

Jane McGonigal seems to triumph in this Jane vs. Colbert face-off …though he may have tried to distract her by mentioning that she is “a girl, and an attractive one at that…with that Big Hair…”

Stephen Colbert

Stephen Colbert

Six-time Stephen Colbert guest, Hayden Planetarium astrophysicist Neil DeGrasse Tyson’s commented that “you’re lucky to come away with your skin when you appear on Colbert’s show.”  Jane seemed to come away with her skin intact.

-*How have you seen gaming improve lives?
-*To what extent do you concur with the hospice patients’ wishes – and implied advice to younger people?

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Organizational Hierarchies are Easier to Understand, Remember, Manage – Especially those Lead by Men…

Larissa Tiedens

Larissa Tiedens of Stanford’s Graduate School of Business and Emily Zitek of Cornell, assert that “we produce hierarchies to make our lives easier cognitively… (so we) like them more.”

They conducted a series of studies, published in the Journal of Personality and Social Psychology, to investigate organizational structure preferences and their impact on organizational performance. They suggest that organizational design should be determined by organizational objectives rather than allegiance to the ideal of “equality” in all situations.

Emily Zitek

Tiedens and Zitek demonstrated that there was a negative correlation between remembering and liking hierarchies; that is, people didn’t like what they couldn’t easily remember, and they liked what they could remember.

They observed that participants had difficulty understanding and learning symmetric organizational relationships, in which people could give orders to peers and receive orders from these same peers.

Their final experiment determined that participants more quickly memorized hierarchies in which men were at the top, and surmised that male hierarchies are more familiar and expected than other types of social structures.
As with the other experiments, the subjects were more likely to express a preference for the structure they learned the quickest.

Tiedens and Zitek conclude that people generally understand, learn, and like hierarchies more than egalitarian relationships because they are predictable and familiar.
If firms eliminate hierarchies, Tiedens suggests making explicit specific role because “people need a way of organizing information, including information about relationships among people. You need a way to enhance people’s ability to understand what the organization is and how individuals operate within it.”

-*Which organizational hierarchies do you find most memorable? Which are most attractive to you?

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Creating Productive Thought Patterns through “Thought Self-Leadership”

Charles Manz

Charles Manz

Charles Manz’s classic article in Academy of Management Executive, translates concepts from cognitive restructuring to managerial development, and to developing employees using concepts from Aaron Beck’s Cognitive Behavioral Therapy, Albert Ellis’s Rational-Emotive Therapy, and David Burns’ synthesis of these approaches.

His research agenda investigates self-control in organizations, and he distilled findings in two award-winning books:

Manz tailors the concepts to business organizations and managerial relationships, while retaining key concepts including identifying cognitive errors, and developing disputation strategies, followed by replacement self-statements.

He portrays an Integrative Thought Self-Leadership Procedure with a five-step feedback loop:

1. Observe and Record thoughts
2. Analyze thoughts
3. Develop new thoughts
4. Substitute new thoughts
5. Monitor and Maintain new, productive thoughts

-*What practices do you use to develop and apply productive thought patterns under pressure?

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“Contemplative Neuroscience”: Transform your Mind, Change your Brain

Richard Davidson

Richard Davidson

Richard Davidson, professor at the University of Wisconsin-Madison, says disorders like depression and anxiety can be changed with brain training.

He is an award-winning researcher in neuroplasticity, the process by which the brain’s adaptable, transformative capabilities are deployed.
Davidson asserts that this intentional transformation is enabled by contemplative cognitive practices, including meditation to increase moment-to-moment consciousness.

Davidson distinguishes the neural and behavioral consequences of various contemplative practices, and argues for their positive impacts on physical health for both beginning and experienced practitioners.

His recent research demonstrated that even meditation-based interventions delivered online can produce behavioral and neural changes.
He explained that the field of epigenetics investigates how genes are regulated by the environment, including the neural milieu.

Davidson suggested that contemplative practices can modify the neural environment, and revealed that neurally-inspired behavioral interventions (NIBI) can invoke greater change than any currently-known pharmacological intervention.

He detailed research studies of expert practitioners of contemplative practice, both in the US and in India. He discussed the work showing the link between brain and heart, citing work of Francisco Varela in “neurophenomenology”.

He cited results comparing the impact of training in compassion training (visualizing suffering and wishing freedom from suffering for loved one, self, stranger, difficult person, all beings with the thought: “May you be free from suffering. May you experience joy and ease,” while noticing visceral sensations around the heart) vs cognitive reappraisal training.

Daniel Goleman

Daniel Goleman

He collaborated with his Harvard University graduate student colleague, Daniel Goleman, now known as the originator of the term, “Emotional Intelligence,” to produce a book on Consciousness: the Brain, States of Awareness, and Alternate Realities .

-*How have you used contemplated practices to evoke personal change in attitudes or behaviors?

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Detect and Mitigate Decision Biases

Sydney Finkelstein

Sydney Finkelstein

Sydney Finkelstein, Jo Whitehead and Andrew Campbell of Dartmouth’s Tuck Business School, posit that leaders make decisions largely through unconscious neural processes in their book and Harvard Business Review article, Think Again: Why Good Leaders Make Bad Decisions and How to Keep it from Happening to You

• Pattern recognition
• Emotional tagging.

Although these processes are usually effective “heuristics” that enable quick and often prudent decisions, pattern recognition and emotional tagging can be distorted by biases including:

• Self-interest
• Emotional attachments to a position
• Misleading memories derived from inaccurate generalizations from dissimilar previous situations

The authors articulate common-sense recommendations to detect and mitigate “red flags” to decisional bias, echoing conclusions from much-earlier research on “GroupThink” more than four decades ago:

• Enlist the perspective of an independent person to identify which decision makers are likely to be affected by self-interest, emotional attachments, or misleading memories

• Develop safeguards and oversight mechanisms in organizational governance processes

• Alert decision-makers to possible sources of bias

• Build in opportunities to analyze, “spar”, challenge, decisions

-*What approaches do you use to detect and neutralize your potential biases in decision-making?

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Igniting Purpose and Passion

Robert Fried

Robert Fried

Robert Fried drew on principles articulated in his previous book, A Marketing Plan for Life, linking a 12-point business marketing plan to clarify life purpose and interests.

He suggests applying these marketing principles to defining personal life purpose, value proposition, brand, and “elevator pitch”:

Define the business you’re in:

• What’s unfinished for me to experience?
• What’s unfinished for me to give?
• What’s unfinished for me to learn?
• What’s unfinished for me to heal?
—–
• What ignites my passion?
.When did I experience joy?
.When did I lose track of time?
.What were my childhood dreams?
.Who do I admire?
• What can I do best to serve others?
• What is my true purpose in life?
• What actions do I need to take to realize my true purpose?

Peter Montoya

Peter Montoya

Fried cited recommendations from Peter Montoya and Tim Vandehey’s book, The Brand Called You

• What business am I in? What do I offer? Who am I?
• What do I “stand for”? What are my core values?
• What talents, strengths, character traits make me “unique”?

Tim Vandehey

Tim Vandehey

• What is my specialty? How do I demonstrate this expertise?
• How do I demonstrate the value? How to I communicate the benefit?
• How do I “make a difference”?
• How do I consistently communicate the alignment between my “offering” and its value?
• What should people care? What is my cause beyond profit-making?

  • What are my demonstrable differences? “Features”? “Benefits”?

Opinions different on the optimal duration of responses to these value-clarifying questions, but one benchmark is “more than 25 words and fewer than 25 seconds.”

-*How do you clarify your purpose and mobilize your motivation?

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Passion, Purpose, “Personal Mastery” in Work and Life

Srikumar Rao

Srikumar Rao

Srikumar Rao gained acclaim at Columbia, Haas, Kellogg, and London Business Schools for his innovative course, Creativity and Personal Mastery (CPM), which he transformed into his book, Are You Ready to Succeed? Unconventional Strategies to Achieving Personal Mastery in Business and Life
TED talk

According to Rao, those who pursue Creativity and Personal Mastery (CPM) practices:

1) …find that their judgment improves.
While they become deeply passionate about what they do, they also become more objective and less wedded to any particular outcome.
Their newfound ability to entertain many different perspectives makes them vastly more creative.

2) …experience an increase in their ability to inspire others and release pent-up creativity.
They relate better to others – subordinates, peers and bosses – and become more adept at enlisting them to achieve a common goal.

His program is based on 10 principles, which are illustrated in 90-second Inner Espresso Video Clips, listed below:

1: Actions and Not Outcomes

2: Fallacy of Expecting Thanks and Gratitude

3: Whatever you focus on Expands

4: The Power of Labels

5: Time of Attitude

6: The Power of Shifting your Focus

7: Mental Models

8: Miracles Happen Every Day

9: What are others thinking about you?

10: Your Boss is the FedEx Guy

*What practices help you “master” your work and life challenges?

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