Tag Archives: Career Development

Career Development

“Self-Packaging” as Personal Brand: Implicit Requirements for Personal Appearance?

Napoleon Hill

Napoleon Hill

Al Ries

Al Ries

During the Depression of the 1930s in the US, motivational writer Napoleon Hill laid the foundation for “personal positioning,” described nearly forty-five years later by marketing executives Al Ries and Jack Trout in Positioning: The Battle for Your Mind.

Jack Trout

Jack Trout

Tom Peters

Tom Peters

By 1997, business writer Tom Peters introduced “personal branding” as self-packaging that communicates an individual’s accomplishments and characteristics, including appearance, as a “brand promise of value.”
He also enumerated “what branding is not.”

Murray Newlands

Murray Newlands

Blogger Murray Newlands opines that personal branding refers to all facets of personal presentation.
He notes that “self-packaging is the shell of who you are” and differentiates it from “self-presentation …that essence of what sets you apart from the crowd.

The goal of personal branding, then, is to communicate the intrinsic, most important, differentiating personal characteristics, exemplified in self-packaging details like attire, business cards, speaking style and more.

Daniel Lair

Daniel Lair

Communications researchers Daniel Lair, now of University of Michigan at Flint along with University of Utah’s Katie Sullivan and George Cheney, now of Kent State University, cast an academic lens on personal branding in their analysis, Marketization and the Recasting of the Professional Self: The Rhetoric and Ethics of Personal Branding.

George Cheney

George Cheney

They refer to the practice as “…a startlingly overt invitation to self-commodification” worthy of “careful and searching analysis… as (perhaps) an extreme form of a market-appropriate response.

Lair, Sullivan, and Cheney examine the complex rhetoric tactics used in personal branding, and how these shape power relations by gender, age, race, and class.

Sylvia Ann Hewlett

Sylvia Ann Hewlett

Sylvia Ann Hewlett and researchers at Center for Talent Innovation echo some of these social concerns with potential biasing effects of personal branding.

Hewlett and team consider the special case of personal appearance as an element of “personal packaging”.
They note the challenges facing women and members of minority groups in meeting unspoken, implicit requirements for executive presence embodied in personal appearance.

-*What elements do you consider in “personal packaging” and the specific case of personal appearance?

-*How do you mitigate possible bias based on expectations for personal appearance?

Related Posts

Twitter:    @kathrynwelds
Google+:
LinkedIn Open Group The Executive Coach
Facebook Notes:

©Kathryn Welds

Women’s Career Development Model – Individual Action in Career Planning and the Contest and Sponsorship Pathways to Advancement – Part 1 of 2

Ines Wichert

Ines Wichert

Ines Wichart of Kenexa High Performance Institute (KHPI), a subsidiary of IBM, proposed a model of women’s career development that focuses on:

  • The individual
  • The immediate work environment
  • The organizational context

She identified four behaviors that individuals can execute to increase the likelihood of career advancement:

  • Career planning 
  • Opportunity-seeking, Negotiation
  • Career-building networking; Mentoring-Sponsorship     
  • Skillful self-promotion
Ralph Turner

Ralph Turner

Kenexa Career Development Model-Individual Behaviors

Kenexa Career Development Model-Individual Behaviors

Within the domain of Career Planning, Ralph Turner, then of UCLA, proposed two ways that people advance their careers based on measures of promotions obtained and progression in the organizational hierarchy:

  • Contest Pathway is an open, merit-based system that enables career advancement by evaluating past accomplishments and impact

    Kenexa Career Progression Pathways- Contest and Sponsorship

    Kenexa Career Progression Pathways- Contest and Sponsorship

  • Sponsorship Pathway is a closed system in which candidates for advancement are chosen by senior leaders based “promotability” or “future potential“ to undertake and excel in future challenges
Henry Wadsworth Longfellow

Henry Wadsworth Longfellow

More than a century and a half ago, Henry Wadsworth Longfellow anticipated this distinction between the the contest and sponsorship pathways when he proposed how people assess  their performance:
We judge ourselves by what we feel capable of doing, while others judge us by what we have already done.”

Thomas Ng

Thomas Ng

Lillian Eby

Lillian Eby

More recent work by Thomas Ng and Kelly Sorensen, then of University of Georgia with their colleagues Lillian Eby and Daniel Feldman, found that women excel in the Contest Pathway, which requires:

Daniel Feldman

Daniel Feldman

  • Initiative
  • Risk-taking
  • Perseverance  
Amy Hurley Hanson

Amy Hurley Hanson

Jeffrey Sonnenfeld

Jeffrey Sonnenfeld

In contrast, Amy Hurley-Hanson of Chapman University and Yale’s Jeffrey Sonnenfeld  as well as Cranfield’s Susan Vinnicombe and Val Singh found that men tend to excel in the Sponsorship Pathway, based on:

Susan Vinnicombe

Susan Vinnicombe

  • Val Singh

    Val Singh

    Skillful networking

  • Visibility
  • Reputation for delivering outstanding results
  • Promoting accomplishments  
Philip Roth

Philip Roth

Philip Bobko

Philip Bobko

Another reason that women are not part of the Sponsorship Pathway as frequently as men is that women are less likely to be viewed as “promotable” even though men and women are rated equally effective as leaders, according to findings by Philip Roth of Clemson University, Kristen Purvis then of Cornell University, Philip Bobko of Gettysburg College.

  • How have you seen the Contest Pathway and the Sponsorship Pathway operate in your career advancement?
  • How do you “actively manage” your career toward advancement in the Contest Pathway or the Sponsorship Pathway?

Next: Women’s Career Development Model-   – Part 2 of 2Negotiation, Networking-Mentoring-Sponsorship, Skillful Self-Promotion

Related Posts

©Kathryn Welds

Women’s Career Development Model – Individual Action in Negotiation, Networking-Mentoring-Sponsorship, Skillful Self-Promotion – Part 2 of 2

Kenexa Career Development Model-Individual Behaviors

Kenexa Career Development Model-Individual Behaviors

Part 1 of this post, Women’s Career Development Model – Individual Action in Career Planning and the Contest and Sponsorship Pathways to Advancement – Part 1 of 2,  highlighted Ines Wichart’s model of women’s career development with three levels and 11 components, based on her research as Kenexa High Performance Institute (KHPI), a subsidiary of IBM.

Ines Wichert

Ines Wichert

She outlined four behaviors that individuals can control or influence toward career advancement:

  • Career planning 
  • Opportunity-seeking, Negotiation
  • Career-building networking; Mentoring-Sponsorship    
  • Skillful self-promotion

The first segment of this two-part post considered facets of Career Planning and two independent paths to career advancement: Contest and Sponsorship routes.

Let’s consider the additional elements that respond to individual attention and efforts, including Opportunity-seeking while embracing risk.  

Susan Vinnicombe

Susan Vinnicombe

Val Singh

Val Singh

Highly effective career advancement opportunities include stretch assignments and on-the-job training.

Susan Vinnicombe and Val Singh of Cranfield University report that these development activities are most effective in building credibility, visibility, reputation as a capable, well-rounded leader.

However, their research found that women need more encouragement to take on challenging assignments than men, who are more likely to ask for these assignments.

Linda Babcock

Linda Babcock

Similarly, Linda Babcock reported that women tend to need encouragement to ask for promotions and salary increases.

Her research demonstrated that women are less likely to negotiate for their first salaries, unless they know that these are acceptable practices.

Manhattan CollegeAs a countermeasure, Babcock recommends negotiation practices demonstrated to mitigate negative perceptions by both men and women negotiation partners

Like Babcock, Mary Wade’s research at Manhattan College found that both men and women evaluated more negatively women who negotiated for salary using the same script as men.

Corinne Moss-Racusin

Corinne Moss-Racusin

Laurie Rudman

Laurie Rudman

Corinne Moss-Racusin and Laurie Rudman replicated this disconcerting finding at Rutgers University, leading to their formulation of “The Backlash Avoidance Model” (BAM)”.

According to this construct, women may demonstrate traditional gender role behaviors to mitigate “backlash” of negative reaction by men and women to “role discrepant” behaviors like asking for career advancement and commensurate compensation.

  • What approaches have been effective when you have asked for a salary increase or promotion?
         -How did you prepare?

         -How did you overcome objections?
  • When people ask you for a salary increase or promotion, what negotiation approaches have been most effective?
              -What have been least effective?

Wichart’s model of individual initiatives toward career advancement points to the importance of skillful professional networking, mentoring, and sponsorship.

National Center for Women and Information TechnologyNational Center for Women & Information Technology (NCWIT) reported that nearly half of technical women surveyed said they lack role models and mentors, and 84% said they lack sponsors.
The result is that these women are four times more likely to leave the current job role.

One reason that women’s professional networking efforts and seeking mentors may yield less effective career advancement than men:  Women tend to engage in professional networking for affiliation and emotional support with people close to their job level whereas men tend to network for career development with people significantly above the job level, according to Adelina Broadbridge of University of Stirling.University of Stirling

As a result of these differing approaches to professional networking, men may enjoy more rapid career advancement due to visibility and sponsorship.

Pamela Perrewe

Pamela Perrewe

F. Randy Blass

F. Randy Blass

In addition, women are likely to demonstrate less political understanding and insight because mentors are not sufficiently senior, according to Florida State University’s F. Randy Blass, Pamela Perrewe, and Gerald Ferris with Robyn Brouer of SUNY Buffalo.

Gerald Ferris

Gerald Ferris

Robyn Brouer

Robyn Brouer

Organizational support for formal and informal mentoring has been shown to increase employee engagement, satisfaction, and retention.

Therefore, organizations concerned with retaining talented women and minorities can increase the likelihood of keeping skilled employees by initiating structured mentoring programs and encouraging selective sponsorship.

  •  How have mentors and sponsors enabled your career moves?
  •  How do you decide who you are willing to mentor or sponsor?   

Previous posts have shared much current research and leading recommendations in building personal brand and practicing skillful self-promotion:

In light of the potential negative perceptions of women who showcase their accomplishments as they ask for salary increases and role advancement:

  •   How do you raise awareness of your accomplishments’ impact to avoid “backlash”?
  •   How do you define, develop, and communicate, “skillfully promote” your personal brand?

These research findings suggest three parting suggestions for women who want to Play Bigger:

  1. Question the thought that “I’m not ready yet.”
  2. Develop resilience and “a thick skin”:   If you are doing something innovative or important, you may draw both praise and criticism when you are noticed.
  3. Filter advice:  Implement recommendations that have “the ring of truth” and “resonate”;
    leave the rest.
  • What is the most helpful career advice you implemented?
  • What career advice have you decided not to implement?

Related Posts

©Kathryn Welds

Career Navigation by Embracing Uncertainty

John Krumboltz

John Krumboltz

John Krumboltz of Stanford echoes the message in an earlier blog post, Is Career “Planning” Actually Career “Improvisation”? in his book, Luck is No Accident: Making the Most of Happenstance in Your Life and Career  Luck is no accident

He notes that people can’t control outcomes of unpredictable life and career situations, but he advocates paying attention to thoughts and actions that hinder progress toward goals — and to modify them with small steps.

->Related Post:
Creating Productive Thought Patterns through “Thought Self-Leadership”

Increased mindful attention to habitual patterns can set the conditions for desired outcomes by planning contingencies for undesirable eventualities.

Part of this process is being:

  • Open to possibilities that diverge from an original plan
  • Willing to consider unexpected opportunities
  • Able to risk mistakes and rejection.

This may see demanding and undesirable for goal-directed people with a plan, but Krumboltz’s research demonstrates the effectiveness of these guidelines and other familiar recommendations:

  • Research areas of interest
  • Network
  • Ask for what you want
  • Keep learning
Daniel Pink

Daniel Pink

Similarly, Daniel Pink advises flexibility in career “planning” in his anime-like The Adventures of Johnny Bunko: The Last Career Guide You’ll Ever Need and questions whether there can be a career “plan”, given many unpredictable possibilities.The Adventures of Johnny Bunko

Like Peter Drucker and Donald Clifton before him, Pink urges building on existing strengths and finding ways to compensate for less strong areas, rather than investing effort in remedying them.

Donalid Clifton

Donalid Clifton

In addition to familiar suggestions – persist in taking on ambitious challenges while learning from them – he recommends focusing on solving problems for others, and finding a niche to deliver valuable results.Now Discover Your Strengths

This service-orientation pays dividends as a career development strategy and in “making a difference” in the community and one’s family.

DrivePink’s later book, Drive: The Surprising Truth About What Motivates Us ,   draws on Frederick Herzberg’s delineation of intrinsic motivation and extrinsic motivation.

Frederick Herzberg

Frederick Herzberg

People are motivated, Pink says, by career roles that provide opportunities for:

  • Autonomy, exerting control over work content and context
  • Mastery, improving skill in work over time through persistence, effort, corrective feedback
  • Purpose, participating in an inspiring goal

->Related Post:
Finding Work You Love, Measuring Your Life

Pink’s TED Talk demonstrates his passionate advocacy for replacing traditional rewards and recognition with “Motivation 2.0” that provides opportunities for autonomy, mastery, and purpose.

Edward Deci - Richard Ryan

Edward Deci – Richard Ryan

Draw on strengths

Pink cites Edward Deci’s and Richard Ryan‘s Cognitive Evaluation Theory (CET) that investigated variability in intrinsic motivation, and Deci’s Why We Do What We Do: Understanding Self-Motivation which advised managers to adopt “autonomy-supportive”   behaviors to encourage employees’ intrinsic motivation.Why we do what we do

These varied studies suggest the value of flexibility in career “planning” to capitalize on serendipitous opportunities, and seeking work roles that:

  • Draw on strengths
  • Enable intrinsic motivators like autonomy, purpose, mastery, and affiliation, instead of focusing primarily on monetary or status rewards.

-*How do you navigate your career in the face of incomplete information about future outcomes?

->Related Posts:

Twitter: @kathrynwelds
LinkedIn Open Group Psychology in Human Resources (Organisational Psychology)
Google+
Facebook Notes

©Kathryn Welds

How Can Dance Inform Business Thinking?

Peter Lovatt

Peter Lovatt founded the Dance Psychology Lab at the University of Hertfordshire, which combines his performance experience as a professional dancer with his training as a research psychologist.

In several TED talks, he marvels at his career trajectory because he “was rubbish at school,” and was relegated to Special Education classes, probably due to his undiagnosed ADHD.

His career demonstrates an innovative synthesis of disciplines with his current research agenda investigating the impact of dance on problem solving using divergent thinking and convergent thinking strategies.

Peter Lovatt at TED

Lovatt’s experiments demonstrated that volunteers who engaged in improvised dance movements solved divergent thinking problems more quickly than when they performed more structured dance maneuvers, or no movement at all.

Similarly, his work showed these volunteers increased their speed of solving convergent thinking problems after they engaged in choreographed dance moves.

These findings may not imply that innovation teams should engage in structured and unstructured movements at work, but it does support the positive impact of dance movement on neural processing speed and problem solving.

Lovatt extended this work to patients with Parkinson’s disease, known to disrupt divergent thinking processes, to validate his findings with normal volunteers.
He demonstrated that Parkinson’s disease patients improved the divergent thinking problem solving after they engaged in improvised dance sequences, and hypothesized that these patients develop new neural pathways to “work around” dopamine-depleted blockages.

Peter Lovatt leading dance experiment

Lovatt’s group found increases in self-esteem among participants in dance styles that:

  • Include more improvisational elements (“high degree of tolerance for not getting it right”),
  • Are gender or culturally neutral
  • Raise the heart rate
  • Are repetitive
  • Encourage looser fitting clothes (in contrast to ballet)
  • Are non-competitive

Related Post on impact of dance:
Oxytocin Increases Empathic Work Relationships, Workplace Trust, Generosity 

Twyla Tharp

MacArthur Fellowship and Tony Award-winning choreographer Twyla Tharp discussed innovation and collaboration through the lens of dance in two books with lessons applicable to business.

In The Creative Habit: Learn It and Use It for Life she asserts that creative expression requires perseverance, practice, hard work, “showing up,” and cultivating systematic habits to act upon innovative initiative.

This echoes the action-orientation advocated by Malcolm Gladwell in his observation of 10,000 hours of practice to develop virtuoso performance and by sports psychologist K. Anders Ericsson, summarized in these related posts:

Tharp’s The Collaborative Habit: Life Lessons for Working Together discusses both how collaboration can change the participants, and practical approaches to collaborative creation – which she acknowledges has not been completely smooth in some of her work with luminaries including Richard Avedon, Mikhail Baryshnikov, Bob Dylan, Milos Forman,  Norma Kamali, Frank Sinatra.
Two related posts on Collaboration are:

Dance provides a fresh perspective and metaphor for business challenges including problem solving, innovation, and collaboration.

-*How do you react to Lovatt’s and Tharp’s application of movement in problem solving, collaboration and innovation?

How Much Does Appearance Matter?

Orene Kearne

Orene Kearne started a lively discussion on LinkedIn closed group We Are Watermark,questioning the impact of Hillary Clinton’s appearance on her perceived competence in her role as US Secretary of State.

Hillary Clinton

Numerous social science studies link perceived attractiveness with perceived competence and likeability including a meta-analysis by

Linda Jackson

Linda Jackson and team, published in Social Psychology Quarterly, which supported “status generalization” theory and “implicit personality” theory that physically attractive people are perceived as more intellectually competent

A more recent study found that women who wore cosmetics were rated more highly on dimensions of attractiveness, competence, likability and trustworthiness when viewed for as little as 250 milliseconds.

However, when participants looked at the faces for a longer period of time, ratings for competence and attractiveness remained the same, but ratings for likability and trustworthiness changed based on specific makeup looks.
Volunteers were able to distinguish between judgments of facial trustworthiness and attractiveness.

Nancy Etcoff

Nancy Etcoff led a team of researchers from Massachusetts General Hospital, Dana Farber Cancer Institute, Boston University and Proctor & Gamble, and concluded that cosmetics could differentially affect automatic and deliberative judgments.

Attractiveness was related to positive judgments of competence, but a less systematic effect on perceived social warmth.

She distilled related findings into Survival of the Prettiest: The Science of Beauty.
and concluded that attractiveness “rivets attention, and impels actions that help ensure the survival of our genes.”

Although most people recognize the bias inherent in assumptions that attractive people are competent and that unattractive people are not, this correlation is important in impression management in the workplace, as well as in the political arena.

-*Where have you seen appearance exert an influence in workplace credibility, decision-making and role advancement?

Twitter:  @kathrynwelds
Google+:
LinkedIn Open Group Diversity
Catalyst 
Women in Technology
Facebook Notes:

©Kathryn Welds


Squeeze a Ball, Improve Performance under Pressure

Jürgen Beckmann

Improve performance under pressure by squeezing a ball or clenching the non-dominant hand before competition to activate specific motor regions of the brain, according to Jürgen Beckmann and his research team, who studied experienced soccer players, tae kwon do experts and badminton players.

The Journal of Experimental Psychology: General reported that right-handed athletes who squeezed a ball in their left hand before competing were less like to “choke under pressure” than right-handed players who squeeze a ball in their right hand.

Beckmann and collaborators Peter Gröpel and Felix Ehrlenspiel noted that when athletes don’t perform well “under pressure,” they may be focusing on their own movements rather than relying on automatic motor skills developed through repeated practice – or “muscle memory.”

They explained, “Rumination can interfere with concentration and performance on motor tasks … Many movements…can be impaired by attempts at consciously controlling them. This technique can be helpful for many situations and tasks.”

Iris Hung

Iris Hung

Other applications include business situations like presentations or negotiations, or helping elderly people improve balance by clenching a ball before walking or climbing stairs.
Iris Hung the National University of Singapore found additional applications: Avoiding the temptation of sugary snacks in a cafeteria, enduring physical pain, and disturbing information.

Hendrie Weisinger

Hendrie Weisinger, whose best-seller Nobody’s Perfect was the first of 8 books, integrates this finding with other research-based recommendations to manage performance pressure with “Nerves of Steel.” His new book is scheduled for release by Random House in 2013.

His other books, including Emotional Intelligence at Work and Anger at Work, along with video excerpts are available on his website.

-*How do you maintain performance when experiencing pressure?

Twitter:  @kathrynwelds
Google+
LinkedIn Open Group Executive Coach
Facebook Notes:

©Kathryn Welds

“Greenlight Group”: No-cost, Self-managed Support to Achieve Professional, Personal Goals

Gary Burlingame

Gary Burlingame recently published a meta-analysis of 40 studies that demonstrate the efficacy of groups for a number of conditions, and Dennis Kivlighan noted that group success is associated with participants’:

  • Shared purpose
  • Common identity
  • Social support through interaction
  • Reciprocal influence of the members on one another
  • Interpersonal feedback to reduce idiosyncratic individual perspectives and attitudes.

Dennis Kivlighan

In addition, groups can benefit more people at lower cost than individual coaching.

An example of these principles at work was reported recently at a large Silicon Valley technology company.

Jennifer Hartnett-Henderson

Jennifer Hartnett-Henderson [@JHartnettHender] organized a “Greenlight Group”, based on Keith Ferrazzi’s model outlined in his book, Who’s Got Your Back?

Using a “snowball” recruitment strategy, she brought together five individuals from different internal organizations, in varied roles and job levels.

The goal was to meet six times as a team over a 90 day period, to help each other achieve their most challenging professional and personal goals by giving each other feedback, supporting each other, and holding each other accountable to progress.

She outlined the benefits of “Greenlight Groups”, and executives at the company were impressed with the value proposition when they learned about it via “word-of-mouth”:

  • Self-manage career goals with no-cost peer support
  • Achieve personal goals
  • Access confidential peer support, feedback from trusted advisors

Over the six meetings:

  • Two participants transferred to new internal roles at higher grade levels
  • Two participants achieved greater work-life balance by reducing number of weekly work hours to less than 55 per week
  • Two participants dramatically increased social media presence
  • Two participants explored internal and external career opportunities
  • Two participants explored monetizing entrepreneurial opportunities
  • Two participants initiated weight-reduction program
  • One participant initiated exercise program
  • One participant increased exercise time and performance

This example suggests the value of self-organized, mutual-assistance groups to achieve professional and personal goals over a defined time period.

-*What self-managed career development programs have been effective in your workplaces?

Twitter  @kathrynwelds
Google+
LinkedIn Open Group Brazen Careerist
Psychology in Human Resources (Organisational Psychology)
Facebook Notes:

©Kathryn Welds

Performance Excellence linked to Recognizing, Preventing, Correcting Failures — and Coaching

Atul Gawande

Atul Gawande a Harvard Medical School professor, surgeon at Brigham and Women’s Hospital, and New Yorker staff writer, investigated excellent performance across disciplines in search of ways to improve global medical care.
His findings suggest simple behavior changes, such as following a structured checklist, can avert poor performance and related negative outcomes.

In a recent talk at Harvard, he said, “people that were focused on achieving something more than competence…weren’t smarter than anybody else, they weren’t geniuses…Instead they seemed to …come to grips with their inherent fallibility—fallibility in the systems that they work in, and with what it took to overcome that fallibility.”

Gawande discusses three elements of better performance in Better: A Surgeon’s Notes on Performance

  • Diligence – Attending to details, to avoid errors and overcome obstacles.
    Gawande offers a rationale for checklists and principles for their optimal structuring in his The Checklist Manifesto: How to Get Things Right
  • Doing Right –Ensuring that skill and will and incentives are aligned to drive excellent performance
  • Ingenuity – Deliberate, mindful monitoring of potential and actual failures, continuously seeking innovative ways to improve performance and solutions

All of these elements can be improved with attentive coaching observation and feedback

Gawande distinguishes making mistakes because we don’t:

  • Know enough (ignorance)
  • Make proper use of what we do already know (ineptitude)

He notes that because we have extensive access to information, ignorance occurs less frequently than ineptitude.
In addition, he argues that both can be improved by systematic analysis through tools such as checklists to detect, avert, and remedy failures.

Geoffrey Smart

The application of systematic checklist-based analysis was linked to Internal Rate of Return (IRR) in Geoffrey Smart’s study of investments by Venture Capital (VC) firms,  The Art and Science of Human Capital Valuation

He described the VC firm’s approach to assessing the “human capital” that would lead new ventures in seven categories:

  • The Art Critic – The most frequently-used approach in which the VC assesses leadership talent at a glance, intuitively, based on extensive experience.
  • The Sponge – Conducts extensive due diligence, researching and assimilating information, then decides based on intuition
  • The Prosecutor – Interrogates the candidate, tests with challenging questions and hypothetical situations
  • The Suitor – Woos the candidate to accept the leadership role instead of analyzing capabilities and fit
  • The Terminator – Eliminates the evaluation because the venture is funded for the best ideas, not the originators, who are replaced
  • The Infiltrator – Becomes a “participant-observer” in an immersive, time-consuming experientially-based assessment
  • The Airline Captain – Uses a formal checklist to diligently study past mistakes, which rendered the top average Internal Rate of Return (IRR), 80%, in contrast to all others, which were 35% or less for all of the other types.
    This approach had 10% likelihood of later having to fire senior management, whereas the others had at least 50% likelihood.

Smart said that Venture Capitalists said that two of their most important mistakes are:

  • Rushing to close a deal and investing insufficient time in analysis of the talent and the deal
  • Being influence by “halo effect”

Both Gawande and Smart present evidence for the value of systematic reminders to execute all elements required for expert performance, to prevent failure and alert to potential failure points.

-*How do you improve performance?
-*What value do you find in expert coaching?

See related posts on Performance Improvement:

Geoff Colvin’s Talent is Overrated and

Anders Ericcson’s Making of an Expert in The How and Who of Innovation 

K. Anders Ericcson

Task structuring tools:

Twitter: @kathrynwelds
Google+
Facebook Notes:
©Kathryn Welds

Related Post:
Developing a SMARTER Mindset for Resilience, Emotional Intelligence – Part 2

Power Tactics for Better Negotiation

Selena Rezvani

Selena Rezvani

Selena Rezvani points to research documenting women’s tendency to negotiate for salaries, promotions – and even task-sharing in relationships, less often than men in Pushback: How Smart Women Ask–and Stand Up–for What They Want

Her book offers guidelines to speak up assertively while developing the resilience and “thick skins” many in sales have mastered.

These recommendations echo those suggested in research studies and popular articles, and perhaps more Machiavellian, realistic, and perhaps disconcerting come from one of her endorsers, Stanford University Graduate School of Business Professor Jeffrey Pfeffer.

Jeffrey Pfeffer

Jeffrey Pfeffer

He analyzes individual power dynamics in corporate hierarchies, and offers recommendations to acquire and use power in Power: Why Some People Have It—and Others Don’t 

Power-Jeffrey PfefferIn Rezvani’s book, Pfeffer notes that “Power is about 20% conferred and 80% taken.
Good things don’t come to those who wait; they come to those who ask, negotiate, and push.
For women—or men—to get what they deserve, they must get over the platitudes and attitudes that hold them bac
k.”

Pfeffer debunks the hopeful idea that the world is fair and just,  and counsels those seeking to have the power to “get things done” to promote themselves, avoid giving up or delegating power, but instead,  give up the wish to be well-liked.

Because the work world is not fair, Pfeffer says that intelligence, performance, and likeability alone are not the most important factors in advancing in an organization.
Instead, he argues that ambition, energy, and focus drive key power behaviors:

  • Self-promotion and seeking organizational visibility
  • Building relationships, networking, and supporting the immediate manager
    Cultivating a reputation for control and authority by managing information and first impressions (halo effect, attention decrement, cognitive discounting, self-fulfilling prophecy, biased assimilation)
  • Embodying powerful demeanor in speech, dress, posture

Useful skills in acquiring power are:

  • Self-reflection and self-knowledge
  • Confidence and self-assurance
  • Ability to “read” others by empathically understanding their perspectives
  • Capacity to tolerate and remain calm in conflict

Although power is valuable to enable execution and results, there are downsides and “prices to pay” for having and using power.
Often, the costs of power are not fully considered or anticipated by those who aspire to it, so Pfeffer usefully suggests the following drawbacks of power:

  • Loss of privacy due to public scrutiny
  • Loss of autonomy
  • Necessary investment of time and effort that might be spent in other ways, such as with family, maintaining a healthy lifestyle, pursuing non-work interests
  • Trust, confidentiality, conflict-of-interest, ethical dilemmas
  • Possible intoxication with power as an “addictive drug”
Kathleen Kelly Reardon

Kathleen Kelly Reardon

It's All PoliticsPfeffer’s Stanford University colleague, Kathleen Kelly Rearson shares specific examples of skillful, modulated application of power in her book, It’s all Politics.

-*How do you ask for what you want at work?

-*What power tactics do you employ to influence your negotiation outcomes?

Twitter: @kathrynwelds
Google+
LinkedIn Open Group – Women in Technology (Sponsored by EMC)
Facebook Notes:

©Kathryn Welds

RELATED POSTS