Category Archives: Thinking

Thinking

Interrogative Self-Talk Trumps Self-Bolstering Pep Talks to Enhance Performance

Do affirmative self-statements actually help people perform better?

Joanne Wood

Joanne Wood

Joanne Wood  and John W. Lee of  University of Waterloo with University of New Brunswick’s Wei Qi “Elaine” (Xun) Perunovic  confirmed that  people often use positive self-statements and believe them to be effective.

However, two experiments demonstrate that the value of positive self-statements depends on the individual’s level of self-esteem.

Participants with low self-esteem who repeated a positive self-statement (“I’m a lovable person”) felt worse than people who used no positive self-statement.
They also felt worse than the comparison group when they focused on how the statement was only true.

William Swann

William Swann

Wood, Lee, and Perunovic explain the result with William Swann’s Self-Verification Theory, which suggests that people prefer that others see them as they see themselves.

Swann, of University of Texas at Austin posits that if someone has low self-esteem, a positive self-statement is inconsistent with the person’s experience and self-assessment.
As a result, it would not have “the ring of truth”, and would not have the intended bolstering effect on self-confidence and self-esteem.

This view was validated by their finding that participants with high self-esteem felt better when they repeated the positive self-statement statement and when they focused on how it was true.

Ibrahim Senay

Ibrahim Senay

Ibrahim Senay of Istanbul Sehir Universitesi, Penn’s Dolores Albarracin, and Kenji Noguchi of the University of Southern Mississippi investigated the relative impact of “declarative” self-talk, such as “positive thinking” or affirmations (“I will prevail!”) espoused by Maxwell Maltz, Norman Vincent Peale, Napoleon Hill, Dale Carnegie, and Anthony Robbins.
They compared this well-known self-improvement practice with “interrogative” self-talk, such as introspective self-inquiry (“Can I prevail?”).

Dolores Albarracín

Dolores Albarracín

Half the participants spent one minute asking themselves whether they would complete a series of anagrams before that actually began to work on the anagrams, whereas the other half to told themselves that they would complete the task.
Surprisingly to advocates of self-affirmation, the self-questioning group solved significantly more anagrams than the self-affirming group.

Kenji Noguchi

Kenji Noguchi

The researchers extended and replicated the finding by asking one group of volunteers to write “Will I” 20 times before attempting to solve the anagrams.
Another group wrote “I will” 20 times, and the third group wrote “Will” 20 times.
Those were “primed” with the self-questioning “Will I” solved nearly twice as many anagrams as people in the other groups.

Ibrahim Senay-Dolores Albarracín-Kenji Noguchi diagramAlbarracin hypothesizes that “asking questions forces you to define if you really want something…even in the presence of obstacles,” so is more effective than possibly unrealistically-positive self-affirmations.
The researchers suggest that interrogative self-talk, like interrogative discussions in behavioral counseling, persuasive messages in advertising, editorials, or legal settings, and culturally “polite” behavioral requests, may elicit more intrinsically-motivated action and goal-directed behavior.

Mark Lepper

Mark Lepper

Stanford’s Mark Lepper and David Greene collaborated with Richard Nisbett of University of Michigan in a classic study that showed routinely predictable extrinsic rewards can extinguish intrinsic motivation.

Richard Nisbett

Richard Nisbett

Interrogative self-talk may counteract suppressors to intrinsic motivation and seems to be a learnable practice that may be transferred or “generalized” from individualized learning in counseling settings.

Rohini Ahluwalia

Robert Burnkrant

Robert Burnkrant

Rohini Ahluwalia of University of Minnesota, Ohio State’s Robert Burnkrant and Southern Methodist University’s Daniel Howard found that this form of inquiry can be persuasive because it focuses the listener’s attention to the argument itself if the question isn’t especially relevant to the listener, or to the message’s source if is more pertinent.

Min Basadur

Min Basadur

Subjunctive interrogative self-talk, rather than its rhetorical counterpart, can ignite innovation and creativity in organizational settings.
Min Basadur suggests that asking oneself and other How Might We (HMW) ….? enables innovators to defer judgment and  create more options without self-conscious limitations.

Tim Brown

Tim Brown

Ideo’s CEO, Tim Brown, advocates embracing the uncertainty of “might” because it enables innovators to propose ideas “that might work or might not — either way, it’s OK. And the ‘we’ part says we’re going to do it together and build on each other’s ideas.”

This type of self-interrogatory, sometimes presented in group innovation “sprints” at Google Ventures, IDEO, Frog Design or other thought-leading organizations have been effectively been combined with structured innovative problem-solving:  

  • Understand by analyzing problems and requirements through process evaluation
  • Diverge by applying constraints to “think differently”
  • Decide by selecting solution to develop
  • Prototype by “storyboarding” the user experience, process, obstacles
  • Validate by testing prototypes with potential solution users

-*Under what circumstances have you found ‘interrogative’ self-talk to enhance performance more than affirmative self-talk?

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Perseverance Increases Skill Increases Luck: “The Harder I Work, The Luckier I Get”

Samuel Goldwyn

Samuel Goldwyn

Thomas Jefferson

Thomas Jefferson

Samuel Goldwyn recast Thomas Jefferson’s earlier observation: “I am a great believer in luck, and I find the harder I work, the more I have of it.”

Michael Mauboussin, of Columbia University, and previously Chief Investment Strategist at Legg Mason Capital Management Inc. investigated this relationship between effort and luck in his book, The Success Equation.The Success Equation

Michael Mauboussin

Michael Mauboussin

Mauboussin, an innovator in behavioral finance, adopted Harvard biologist Stephen Jay Gould’s “paradox of skill” to analyze the interaction of effort, skills, and luck, and best strategies to optimize outcomes in investing, sports, and career performance.

Stephen Jay Gould

Stephen Jay Gould

He posits that as skill improves in activities where outcomes are affected by skill and luck, the standard deviation of skills narrows.
In this case, luck becomes more important in determining outcomes:

Whenever you see an outlier in sports, it is always a combination of really good skill and really good luck… (Often) they are about one and a half or two standard deviations away from the average…not all skilled players have (winning) streaks, but all (winning) streaks are held by skillful players.”

For example, as investors become more sophisticated and have access to advanced computational tools, as athletes benefit from targeted training and development regimens, and as students are groomed for admission to top universities, differences among these skilled performers decreases.
Chance influences can determine outcomes.

Mauboussin says that luck has several elements:

  • Affects an individual or organization,
  • May be evaluated as “good” or “bad”
  • Another outcome could have occurred
  • The outcome is uncontrollable, but is comprised of several elements

To increase luck, he advises assessing each contender’s strength in the situation and finding “…something completely different to get you on the right side of the tail of the skill distribution,” such as employing an unusual or unexpected tactic.

The stronger player has positive asymmetric resources, so the effective strategy is to simplify the game.
In contrast the underdog should seek to complicate the game, such as through disruptive innovation, a flank strategy or a guerilla tactic.

Because most people have a bias toward optimism and overestimate personal capabilities, it may be difficult to assess oneself as an “underdog” in a performance situation.

Daniel Kahneman

Daniel Kahneman

Nobel Prize winner Daniel Kahneman and Amos Tversky explained that individuals who adopt an inside view gather substantial information, combine it with their own inputs, then project into the future without considering “distributional information” about a wide variety of previous instances.
This approach risks developing an idiosyncratic, overconfident perspective by underestimating costs, completion times, and risks of planned actions, while overestimating benefits.

Amos Tversky

Amos Tversky

In contrast, people who adopt the outside view consider the problem as an instance of a larger reference class and consider the entire distribution of outcomes when this type of situation occurred previously.
This approach can reduce overconfidence.
However, this approach could discourage entrepreneurs, who will realize that a small percentage actually succeeds.

In addition, besides the bias toward overconfidence, people tend to “under-sample” instances of failure when a previously successful approach is applied in a new situation and doesn’t succeed.

Nate Silver

Nate Silver

Sabermetricians like Nate Silver, posit that worthwhile statistics provide:

  • Persistence or correlation from one period to the next, a strong indicator of high skill
  • Predictive value or high correlation with the target objective

Nate Silver-The Signal and The NoiseThe Oakland As baseball team uncovered these principles in determining that  a superior measure of athletic performance in this sport is on-base percentage rather than the traditional measure, batting average.

In this case, on-base percentage has a higher correlation from one season to the next and a higher correlation with run production than batting average, fulfilling both criteria.

Daniel Kahneman also suggested that skill, expertise, and intuition render more uniform results in a predictable environment.

Thinking Fast and SlowHowever, many organizational environments are unstable and non-linear, rendering experts less accurate because they cannot employ an effective predictive model.

Collective judgments through “the wisdom of crowds” may mitigate the challenges of unstable contexts because they provide more data points.

Mauboussin advocated considering the continuum of stability vs instability in which the issue is situated to determine strategy and to beware of applying simple heuristics that are vulnerable to bias, and social or situational influences.

He suggested the guideline “think twice” to prepare, detect and correct for common mental traps, including:

  • The Inside-only View
  • Tunnel Vision
  • Oversimplification
  • Situational Power
  • Overvaluing Expert Knowledge

-*How do you optimize your performance when chance elements can affect your outcomes?

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How Sure are You of Your “Memories”? Suggestibility, Insertion, and Construction of Recall

Elizabeth Loftus

Elizabeth Loftus

Experimental psychologist, Elizabeth Loftus investigated memory and its quirks, such as mistaken eyewitness testimony and “repressed memory” of pedophilia in laboratory and naturalistic settings for nearly 40 years.

William Saletan

William Saletan

William Saletan of Slate replicated one of Loftus’s experiments in memory insertion by using digitally-altered photos by developing five images of events that did not actually occur:

  • Sen. Joe Lieberman voting to convict President Clinton at his impeachment trial
  • Vice President Cheney rebuking Sen. John Edwards in their debate for mentioning Cheney’s lesbian daughter
  • President Bush relaxing at his ranch with Roger Clemens during Hurricane Katrina
  • Hillary Clinton using Jeremiah Wright in a 2008 TV ad
  • President Obama shaking hands with Iranian President Mahmoud Ahmadinejad

These images were mixed with photos of actual events:

  • 2000 Presidential election recount in Florida
  • Colin Powell’s prewar assessment of Iraq’s weapons of mass destruction
  • 2005 congressional vote to intervene in the Terri Schiavo’s “right-to-die” case.

Each participant viewed three true incidents and one randomly selected fake incident, and was asked whether the subject remembered each one.
Next, each volunteer was informed that one of the incidents was false and was asked select the fake.

Slate’s results replicated the trend observed by Loftus:  Fewer than half of the volunteers correctly detected fake photos and many “misremembered” fake photos by giving detailed explanations of their recollections of events that did not actually occur and photos that did not exist before the experiment.

Frederic Bartlett

Frederic Bartlett

The findings validate psychologist Frederic Bartlett’s claim wrote almost a century ago at Cambridge University:

Remembering is not the re-excitation of innumerable fixed, lifeless and fragmentary traces.
It is an imaginative reconstruction, or construction, built out of the relation of our attitude towards a whole active mass of organized past reactions or experience.

Rosalind Cartwright

Rosalind Cartwright

More recently, sleep researcher Rosalind Cartwright summarized Bartlett’s point by concluding that “Memory is never a precise duplicate of the original… it is a continuing act of creation,” and artist Austin Kleon translated these concepts into current vernacular:  “you are a mash-up of what you let into your life.”

Austin Kleon

Austin Kleon

Philippa Perry

Philippa Perry

British psychotherapist Philippa Perry points to the logical conclusion from these observations in advising, “Be careful which stories you expose yourself to. … The meanings you find, and the stories you hear, will have an impact on how optimistic you are…

-*How do you monitor the accuracy of your memories?
-*How do you detect “memory mash-ups”?
-*How do you select the experiences from which you form memories?

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How Well Do Today’s Career Choices Endure Over Time?

Donald Clifton

Donald Clifton

Career development and job search are founded on uncovering individual skills, competencies, strengths, capabilities, interests and likes.

This discovery can involve introspective “personal archaeology,” often enabled by standardized career and personality assessment tools.

However, social science research suggests that it is difficult to “know” preference – career and otherwise – in order to map this “supply” to the “demand” in available career roles.

Gilbert Ryle

Gilbert Ryle

More than 60 years ago, acclaimed Oxford University philosopher Gilbert Ryle foreshadowed the philosophical and cognitive problems entailed in “knowing one’s own mind.”

Rene Descartes

Rene Descartes

Ryle considered how people acquire attitudes, traits, and their dispositions to act in The Concept of Mind  , an erudite attack on Cartesian dualism of mind and body

Daryl Bem

Daryl Bem

Two decades later, Daryl Bem of Cornell University substituted laboratory research for Ryle’s philosophical reasoning, and demonstrated that people may not know what they like or their skills until they observe their behavior in studies of “self-perception theory.”

Bem found that people draw inferences about who they are and they “become what they do,” particularly when people are not certain of what they think or feel, and when they believe that they freely chose to behave as they did.

Bruce Hood

Bruce Hood

Bruce Hood of University of Bristol expanded the self-perception argument to posit that “the self” is an illusion, so it is difficult to “know” what the “self” likes, values, and prefers.

However, behaviors can be shaped and constrained by external social standards:  People learn to become themselves by interacting with others, according to Charles Horton Cooley, who coined the term “the looking glass self” more than a century ago.

Charles Horton Cooley

Charles Horton Cooley

Therefore, people may choose a career acceptable to parents or social observers who attribute “respect” and “prestige.”

Hood showed that the fluid process of constructing the self is a created narrative which is experienced as “a cohesive, integrated character.”
Since the “self” is constructed, it changes over time, and people significantly and consistently underestimate how much they will change in the future.

This finding has important implications for anyone seeking to distill values, strengths, and preference a job search “elevator speech,” “value proposition,” and “pitch.”

Introspection, therefore, offers limited career insight and guidance: People need to see how they respond, then infer attitudes and preferences for career and other life choices.
This argues for taking exploratory action to “try on” choices, such as in “realistic job previews” found in internships and other on-the-job experiences.

The challenge to career development and decision-making doesn’t end there.
Even if it’s possible to infer preferences from one’s behavior, those inferences are likely to change – a lot – over time.
This means that today’s career may not change in synchrony with one’s personal changes.

Daniel Gilbert

Daniel Gilbert

Daniel T. Gilbert and Jordi Quoidbach of Harvard collaborated with Timothy D. Wilson of the University of Virginia demonstrated this shift in in personalities, values, and preferences over decades of life – and people’s underestimate of these changes – and called it the “end of history illusion.”

Jordi Quoidbach

Jordi Quoidbach

They surveyed more than 19,000 people ages 18 to 68 and found that  young people, middle-aged people, and older people all believed they had changed a lot in the past decade but would change relatively little in the future decade.

Timothy Wilson

Timothy Wilson

The researchers reported that the typical 20-year-old woman participant’s predictions for her next decade were not nearly as radical as the typical 30-year-old woman’s recollection of how much she had changed in her 20s, with this trend holding for volunteers into their 60s.

They found that participants were able to accurately recall personality changes that correlated well expected results, based on independent research charting of personality trait shifts with age.

Gilbert, Quoidbach and Wilson conducted lab studies that found people tend to overpay for future opportunities to indulge their current preferences due to this “end of history” illusion.
This trend may have significant consequences when choices involve potential life partners, long-term financial commitments, and career choices.

These researchers suggest that people underestimate future changes because people may be threatened by the idea that current values and preferences are transitory.
They speculate that such a realization may lead people to doubt many decisions, and experience decision-slowing due to anxiety.

An alternate explanation is that the mental energy required to imagine future changes exceed the effort of recalling the past, so “people may confuse the difficulty of imagining personal change with the unlikelihood of change itself.”

Dan McAdams

Dan McAdams

Dan McAdams of Northwestern University seconded this view and added, “The end-of-history effect may represent a failure in personal imagination,” based on his observations of how people construct stories about their past and future lives in Identity and Story: Creating Self in Narrative (The Narrative Study of Lives).
He noticed that many people tell complex, dynamic stories about the past but then make vague, prosaic projections of a future similar to the present.

These findings suggest that introspection and standardized assessment instruments may have more value when coupled with observing one’s actual behavior and reflected impressions from others.

Additionally, it is wise to:

  • Anticipate the value of changing, expanding, or modifying one’s job role over time
  • Develop a wide array of transferrable skills, applicable across a variety of domains to increase the breadth of options for later preferences.
  • How do you uncover or infer your career strengths and preferences?
  • How do you monitor a possible “end of history” illusion when making career plans?

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Beware of Seeking, Acting on Advice When Anxious, Sad

Just as wise grandmothers advise, it’s best to avoid decisions when upset, anxious, or sad.

Maurice Schweitzer

Maurice Schweitzer

Maurice Schweitzer and Alison Wood Brooks of Wharton and Harvard Business School’s Francesca Gino validated Grandmother Wisdom in eight experiments that demonstrated anxiety’s impact on lowering self-confidence, impairing information processing, and impeding ability to distinguish advice from neutral advisors and those with a conflict of interest.

Alison Wood Brooks

Alison Wood Brooks

They found that people experiencing anxiety tend to seek advice and act on it, but they are less able to differentiate poor advice from valid recommendations, and these results are applicable to making decisions about crucial medical treatment, financial investments, or even guidance counseling.

Francesca Gino

Francesca Gino

The team evoked anxious feeling among volunteers by presenting potentially frightening film clips and music, and asked them to judge a person’s weight based on a photograph or number of coins in a jar or solve a complex math problem.

Participants were offered money for correct judgments, and the opportunity to receive advice from others when they were uncertain.
Those who heard the scary music or saw the alarming film clip rated themselves as less confident of their decision, and were more likely to ask others for advice.
These effects were not observed when volunteers were shown a film clip that could provoke anger.

Schweitzer, Brooks, and Gino concluded that people vary in their receptivity to advice based on:

  • Advisor’s characteristics, such as expertise, consistent with Cialdini’s observation

    Robert Cialdini

    Robert Cialdini

  • Perceived difficulty of the decision
  • Decision maker’s emotional state when receiving advice

The researchers advised decision-makers to:

  • Monitor their internal states for anxiety
  • Use feedback from multiple sources when making important decisions
  • Work toward developing increased self-confidence
  • Evoke calm state, often possible with systematic breathing or mindful attention and equanimity
Catherine Hartley

Catherine Hartley

Catherine Hartley, then of New York University and Elizabeth Phelps of New York University contributed to the neuroeconomic analysis of anxiety’s impact on decision- making when they reported that brain structures responsible for regulating fear and anxiety are also involved in economic decision-making under uncertain conditions.

Elizabeth Phelps

Elizabeth Phelps

Specifically, the amygdala is crucial in learning, experiencing, and regulating both fear and anxiety and it is also implicated in decision-making in situations of potential loss.
The prefrontal cortex is specialized in controlling fear and is also involved in decisions containing risk elements.

Hartley and Phelps suggest that techniques for altering fear and anxiety may also improve economic decisions-making.

Rajagopal Raganathan

Rajagopal Raganathan

Rajagopal Raghunathan, then of New York University and Michel Tuan Pham of Columbia University demonstrated the same connection between anxiety and making decisions about gambling and job selection.

Michel Tuan Pham

Michel Tuan Pham

They conducted three experiments and found that sad individuals select high risk / high-reward gambling and job options, whereas anxious individuals are biased in favor of low-risk / low-reward options.

Raghunathan and Pham posit that anxiety tends to motivate people to reduce uncertainty whereas sadness moves people to replace rewards.
They suggest suggesting two different decision biases related to mood states.

Raghunathan and Pham add to Schweitzer, Brooks, and Gino’s recommendations for mitigating decision bias:

  • “Monitor feelings”
  • Consider alternate options
  • Speculate on future moods and preferences if each option were selected: “What would I feel better about . . .?

-*How do you mitigate the potential decision bias when anxious or sad?

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Business Influence as “Enchantment”

Reduce Evaluator Bias: Showcase Best Features in Any Offer

Less can be more when designing offers, whether when offering services in job applications, crafting sales offers, or positioning for advantage in any negotiation.

Kimberlee Weaver

Kimberlee Weaver

Kimberlee Weaver of Virginia Tech and University of Michigan’s Stephen Garcia and Norbert Schwarz showed that more is not better in augmenting offers when additional elements are of lower quality.

Stephen Garcia

Stephen Garcia

Using the Presenter’s Paradox in a series of studies, they showed that positive impressions can be reduced when they are presented in the company of lower value items.

Norbert Schwartz

Norbert Schwartz

Weaver, Garcia and Schwarz offered volunteer “buyers” different iPod Touch packages: iPod and cover OR this package with a free music download.

“Buyers”, on average, offered to pay more for the lesser package, and sellers inaccurately expected that buyers would prefer the fully-featured package.
This suggests that expectations about consumer preferences may be poor predictors of people’s actual selection and purchasing behaviors.

The average price offered for the basic package, iPod and cover was $242, but the package with one free song download averaged just $177.
The additional feature reduced package’s perceived value by more than 25%.

Those designing and evaluating offers can mitigate the impact of this judgment bias by considering the value of the overall offering, then eliminating lower-value components that might reduce the comprehensive value.

This is relevant to job seekers who might be tempted to “pad” a resume with low-value activities, accomplishments and skills.
Weaver, Schwartz, and Garcia’s findings suggest that showcasing most compelling capabilities provides a more power presentations of personal and product attributes.

Santa Clara University’s Jerry Burger might argue that “more might be more” when he found that Steve Jobs’s “that’s-not-all” (TNA) technique was more effective than the much-researched “door-in-the-face” (DITF) approach in gaining agreement to sales propositions.

Jerry Burger

Jerry Burger

That’s-not-all” offers a product at a high price, then doesn’t allowing the volunteer to respond immediately.
The procedure follows up by augmenting the offer with another product or lowering the price.

Burger found “that’s-not-all” produced superior simulated sales outcomes to the much-researched “door-in-the face” (DITF) approach, which presents an unreasonably high offer, then follows with a more acceptable proposal.

Numerous replications of “door-in-the-face” have shown than people are more likely to agree to a second more modest request after an unreasonable high first proposal.
Even when the same offer is presented as a single offer, people are significantly more likely to accept it when it’s presented after an unreasonable proposal.

Burger suggested that “that’s-not-all” may have produced greater compliance because people felt obliged to respond to a new offer through an implicit norm of reciprocity,  and because the augmented offer changed the perceived anchor point that volunteers used to evaluate the offer.

-*How do you mitigate bias in evaluating offers?
-*How do you design the most attractive offer when offering something for sale?
-*Which technique for designing offers has been most persuasive to you as a purchaser?

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Arc of Attentional Focus: Has Someone Picked Your Pocket While You Experienced “Inattentional Blindness”?

Apollo Robbins

Apollo Robbins

Apollo Robbins, son of a Baptist pastor whose half-brothers were street pick-pockets and shoplifters, demonstrates glitches in human perception and cognition in his interactive Las Vegas show as “The Gentleman Thief.”

He tells his “targets” that he is about to steal from them, then uses visual illusions, proximity manipulation, diversion techniques, and attention control to achieve his goal, to observers’ astonishment.
Robbins returns belongings, which kept him out of trouble when he lifted possessions of former US President Jimmy Carter’s Secret Service agents.

In addition to the entertaining curiosity of Robbins’ feats, his skill is relevant to improving perceptual skills in normal and cognitively-impaired people, and reducing traffic and industrial accidents as well as safety and security violations.

He overcame congenital motor-skill deficits by practicing his craft and notes that the key to his feats is monitor the focus of a target’s attention: “If a person is focused elsewhere, a thief can put his whole hand in [a pocket] and steal.”

Kim Silverman

Kim Silverman

Like Kim Silverman, Research Scientist at Apple, Robbins creates “false assumptions… that look like reality and take advantage of those…I’ll put my hand in their pocket, and when it comes out, they’re expecting that I would have stolen something. Then I create a ruse, by moving my hand in a half-circle. Their eyes will instinctively chase the movement…

The U.S. Department of Defense accesses Robbins’ skills at its Special Operations Command research-and-training facility at Yale University, where he an adjunct professor — despite his non-collegiate education.

Barton Whaley

Barton Whaley

Defense application of Robbins’ perceptual manipulation skills were foreshadowed by Barton Whaley of the Naval Postgraduate School and Susan Stratton Aykroyd in their Textbook of Political-Military Counterdeception.

Their historical survey of deception and counter-deception practices asserted that conjurors’ theories and principles were substantially more advanced than those used by U.S. political or military intelligence analysts in the 1970s.

Stephen Macknik

Stephen Macknik

Neuroscientists Stephen Macknik and Susana Martinez-Conde of Barrow Neurological Institute collaborated with Robbins on Sleights of Mind: What the Neuroscience of Magic Reveals about Our Everyday Deception.

Susana Martinez-Conde

Susana Martinez-Conde

These and other cognitive scientists posit that studying the common cognitive errors that lead to perceptual illusions of “magic” can suggest diagnostic and treatment methods for cognitive deficits, including attention deficits resulting from brain trauma, autism, ADHD (attention-deficit hyperactivity disorder), and Alzheimer’s disease. Sleights of  Mind

Insights from magic performance may help patients “trick” themselves into focusing on the most important aspects of their environment, while suppressing distractions that cause confusion, disorientation, and “inattentional blindness” — focusing so intently on a single task that one fails to notice things in plain sight.

Richard Wiseman

Richard Wiseman

Psychologist and magician Richard Wiseman of the University of Hertfordshire demonstrated this type of perceptual failure when viewers typically fail to notice environmental changes when focusing on a card trick. 
Similarly, Transport of London’s Public Service Announcement reminds viewers that it’s easy to miss things you’re not expecting in “Did you see the Moonwalking Bear?

Wiseman’s popular book on the same theme argues that people can be in guard for perceptual blindness and “recognise hidden opportunities in your life,” whereas his academic work offers Magic in Theory: an introduction to the theoretical and psychological elements of conjuring.

Daniel Simons

Daniel Simons

Daniel Levin

Daniel Levin

Daniel Simons of the University of Illinois and Daniel Levin of Vanderbilt University demonstrated “seeing without seeing” in similar experiments to the now-classic video of people passing a basketball as woman in a gorilla suit walked through the action.

Simons collaborated with Christopher Chabris at Harvard University and reported that half the observers said they did not see the gorilla when they were counting the number of ball passes by one team.

Christopher Chabris

Christopher Chabris

However, the same people easily recognized the gorilla when they were not focusing on a distraction task.

The Invisible Gorilla

The Invisible Gorilla

This finding reinforces research reports of most people’s inability to effectively multitask based on limited capacity – about four items — to hold a visual scene in short-term memory (VSTM), according to Edward Vogel and Maro Machizawa of the University of Oregon and René Marois and J. Jay Todd of Vanderbilt University.

Edward Vogel

Edward Vogel

Macknik and Martinez-Conde reported empirical results supporting Robbins’s observation that the eye will follow an object moving in an arc without looking back to its point of origin.
In contrast, when an object moves in a straight line, the eye tends to return to the point of origin. 

Rene Marois-J Jay Todd

Rene Marois-J Jay Todd

Robbins is a co-author of the scholarly article in Frontiers in Human Neuroscience, which compared volunteers’ eye movement patterns while watching a video of him performing a coin trick in which he moved his hand away in an arc or in a straight line.

The research team concluded that this perceptual principle is “explained by the differential engagement of the smooth pursuit and the saccadic oculomotor systems.”
They found that curved motions may be more salient, novel, and informative than predictable linear edges, so attract greater attention.

Gustav Kuhn

Gustav Kuhn

Ronald Rensink

Ronald Rensink

Gustav Kuhn of University of London collaborated with magician Alym Amlani and Ronald Rensink of University of British Columbia to classify cognitive, perceptual, and physical contributors Towards a Science of Magic:

  • Physical misdirection. Most people, though not those with cognitive impairments like autism, typically follow a magician’s gaze or gesture in “joint attention”
  • Psychological misdirection can be achieved with a casual motion  that may be critical to the trick, or prolonging suspense to distract from the trick’s mechanics
  • Optical illusions can distort the true size of an object
  • Cognitive illusions can prolong an image after the object has been removed
  • Physical force and mental force can influence “freely chosen” cards or other objects in magic tricks

Perceptual and cognitive illusions can cause people not to see things that are clearly present, which can lead to overlooking opportunities, interpersonal cues, and more seriously, to experiencing traffic accidents and victimization by criminals.

Mindful awareness is one countermeasure to help people attend to various aspects of the present moment, to more attentively experience opportunities and relationships while mitigating potential problems.

-*How to you maintain focus to prevent “inattentional blindness”?

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Useful Fiction: Optimism Bias of Positive Illusions

Tali Sharot

Tali Sharot

Tali Sharot of University College London investigated people’s tendency toward unsubstantiated optimism after she observed this bias in her neuropsychological experiments on memory processes of envisioning future events and consequences.

Shelley Taylor

Shelley Taylor

She, like Shelley Taylor of UCLA decades before, argued that this bias was an evolutionary adaptation that enabled people to survive under difficult conditions.  Sharot added to Taylor’s work by suggesting that a majority of people demonstrate the optimism bias by a margin of 5:3.3.

Related Post:
Oxytocin Receptor Gene’s Link to Optimism, Self-Esteem, Coping with Stress

The Optimism BiasSharot’s The Optimism Bias: A Tour of the Irrationally Positive Brain
compares optimism bias to other perceptual illusions, such as sometimes-fatal spatial disorientation among airplane pilots and other frequently-cited optical illusions like “Young Lady or Old Woman”, “Vase or Two Profiles”, and Thatcher illusion.

An example of optimism bias is the well-documented “superiority illusion”, that most people rate their skills, knowledge, and tendencies as above average in a variety of dimensions.

Ellen Langer

Ellen Langer

Another example was identified in 1975 by Ellen Langer of Harvard, who suggested that a pervasive “illusion of control” causes most people to overestimate their ability to control events, even those over which they have no influence.
This cognitive bias has been suggested as prevalent among “problem gamblers” and those who believe in paranormal phenomena.

Elizabeth Phelps

Elizabeth Phelps

Sharot and Elizabeth Phelps of New York University extended Taylor’s early work with neuropsychological research, and reported that the brain’s frontal cortex communication with the posterior hippocampus enables people to envision future possibilities and events.

They observed amygdala and the rostral anterior cingulate cortex activity when people demonstrate the optimism bias and noted that malfunctions in these brain areas are associated with a bias toward pessimism and related depression.

Lauren Alloy

Lauren Alloy

These findings were foreshadowed by Lauren Alloy of Temple University and Lyn Abramson of University of Wisconsin in their 1979 study, which found that people with depression are better able to predict future events accurately, whereas people not burdened with depression have inaccurately optimistic predictions.

Lyn Abramson

Lyn Abramson

“Depressive realism,” just as optimism bias can actually influence or alter future outcomes, as demonstrated in Robert Rosenthal’s classic Pygmalion in the Classroom study and “self-fulfilling prophecy,” leading to the idea that “perception is reality.”

Robert Rosenthal

Robert Rosenthal

Though inaccurate, optimism bias has positive effects. It has been observed to:

  • Reduce perceived stress
  • Improve physical health
  • Increase life span
  • Increase likelihood of people following recommended health practices like exercising, following low-fat diets, taking vitamins.

Sharot suggested that increasing awareness of optimism bias can help people enjoy the benefits of this positive illusion while watching for pitfalls of unrealistic optimism.

-*How do you capitalize on the optimism bias and mitigate its drawbacks?

Sharot’s TED Talk

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Working toward Goals with “Implementation Intentions”

Heidi Grant Halvorson

Heidi Grant Halvorson

Heidi Grant Halvorson of Columbia University investigates self-motivation, and concludes that people are motivated by goals that provide opportunities for:

  • Relatedness to others
  • Competence in performing skillfully
  • Autonomy in directing the effort
Daniel Pink

Daniel Pink

This model is similar to Daniel Pink’s emphasis in Drive: The Surprising Truth about What Motivates Us

  • Autonomy, controlling over work content and context
  • Mastery, improving skill in work over time through persistence, effort, corrective feedbackDrive
  • Purpose, being part of an inspiring goal

Related post:  Career Navigation by Embracing Uncertainty

9 ThingsHalvorson offers specific recommendations on setting and achieving goals in Nine Things Successful People Do Differently.

She advocates adopting an incremental approach to “get better” in achieving goals rather than to achieve the goal immediately.

Among Halvorson’s research-based suggestions for goal-seekers:

Juliana Breines

Juliana Breines

  • Exercise self-compassion, willingness to acknowledge mistakes with kindness
    Serena Chen

    Serena Chen

    and understanding.
    This perspective increases performance in various contexts, according to research by Berkeley’s Juliana Breines and Serena Chen and University of Texas‘s Kristin Neff.

    Kristin Neff

    Kristin Neff

  • Consider the larger context of specific productive actions, to provide meaning for doing what needs to be done (such as exercising for 20 minutes, starting on a project)
  • Rely on specific “implementation intentions”, a formula to prepare responses for challenging triggers: If x occurs (specify time, place, circumstance), then I will respond by doing, thinking, saying (specific thought, action) “y” : “When it’s 7 am, I will walk for 10 minutes”; “When I feel anxious, I will focus on inhaling and exhaling slowly for 60 seconds”
Teresa Amabile

Teresa Amabile

Teresa Amabile and Steven Kramer‘s study of employees at seven companies also focused on The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work .
They identified “catalysts” and “nourishers” that enable goal persistence: The Progress Principle

  • Capitalize on preferred motivational style:
    -“Promotion-focused” (maximize gains, avoid missed opportunities, powered by optimism)
    -“Prevention-focused” (minimize losses, variance, powered by cautious pessimism)

    • Build willpower by committing to one specific, positively-stated behavior change (“walking for 10 minutes a day, every day” instead of “not sitting around all day”) and applying “implementation intentions” to overcome challengesRelated post: Two Approaches to Following-Through on Plans, Adapting to Changes
    • Protect willpower reserves by selecting  a limited number of achievable goals, to avoid feeling overwhelmed
    • Enlist “mental contrasting” to think positively about the satisfaction of achieving the goal and realistically about the challenges to attain it.
Carol Dweck

Carol Dweck

Halvorson collaborated with Carol Dweck of Stanford on Succeed: How We Can Reach Our GoalsSucceed

They quoted Henry Ford’s assessment that “whether you think you can or think you can’t, you’re probably right” to underscore the value of optimistic engagement with goals.

Henry Ford

Henry Ford

The team synthesized Dweck’s work on “mindsets” from Mindset: The New Psychology of Success with Halvorson’s recommendations for setting, monitoring, protecting, executing, and celebrating goals.  Mindset

An earlier post, Developing a SMARTER Mindset for Resilience, Emotional Intelligence – Part 2 outlined Dweck’s model of Mindsets:

• Fixed Mindset, a belief that personal capabilities are given, fixed, limited to present capacities, associated with fear, anxiety, protectiveness and guardedness

• Growth Mindset, a view that personal capabilities can expand based on commitment, effort, practice, instruction, confronting and correcting mistakes, linked to nurturing teamwork and collaboration.

Peter Gollwitzer

Peter Gollwitzer

Peter Gollwitzer of Columbia added to the discussion of “mindsets” by distinguishing the Deliberative Mindset of evaluating which goals to pursue versus the Implemental Mindset of planning goal execution

His team found that the Deliberative Mindset is associated with:

  • Accurate, impartial analysis of goal feasibility and desirability
  • Open-mindedness

In contrast, the Implemental Mindset is linked with:

  • Optimistic, partial analysis of goal feasibility and desirability
  • Closed-mindedness

Halvorson, Dweck and Gollwitzer’s social cognition research on self-determination and motivation are translated from laboratory findings into practical action steps:

  • Adopt a supportive “mindset”
  • Practice “self-compassion” in addressing setbacks to achieving goals
  • Design effective triggers and responses
  • Use “implementation intentions” and “strategic automation” toward desired self-managed goals
  • Consider incremental progress toward goals

    -*What approaches help you work toward goals?

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